Senior Wire Services Specialist

At Axiom Bank, we encourage you to aim for the sky and leverage your expertise and passion to excel. We are a growing, dynamic organization – this is an exciting time to get on board!

We believe in the value of promoting a healthy work/life balance and are committed to recognizing the role everyone plays in our ongoing success. We offer the following benefits to our Full Time Employees:

• 12 Paid Holidays
• Generous Paid Time Off
• 4% Match on our 401(k)
• Medical, Dental and Vision Benefits
• 100% Company Paid Life, AD&D Insurance, Short and Long Term Disability

Key Responsibilities include:

• Process, review, and release domestic and international wire transfers and drawdowns in accordance with bank policies, dual control procedures, and approval authority limits.
• Validate wire instructions including beneficiary information, account numbers, routing information, and payment details prior to release.
• Monitor wire queues and ensure transactions are processed within established cutoff times and service levels.
• Investigate and resolve wire exceptions including repairs, amendments, recalls, and trace requests.
• Monitor operational reports and system alerts to ensure successful processing of wires, transmissions, and automated processes.
• Confirm that critical file transmissions and operational processes are completed accurately and within required timelines.
• Review transactions for potential fraud or operational risk and escalate suspicious or unusual activity to appropriate risk or fraud management teams.
• Perform assigned reconciliation of activity, settlement accounts, and related general ledger accounts.
• Investigate and resolve discrepancies between processing systems, the core banking platform, and settlement accounts.
• Ensure wire processing activities comply with applicable regulatory requirements including BSA/AML, OFAC screening, and bank internal policies.
• Maintain accurate documentation and audit trails for all transactions.
• Assist management in responding to internal audit, compliance reviews, and regulatory inquiries related to wire operations.
• Provide operational support to banking centers, treasury management teams, and internal departments regarding wire transfer requests and inquiries.
• Conduct transaction research and account investigations related to wires or operational errors.
• Collaborate with internal departments, vendors, and correspondent banks to resolve operational issues impacting processing.
• Assist management with developing, updating, and implementing wire processing procedures and operational controls.
• Identify opportunities to improve operational efficiency, risk controls, and system functionality.
• Participate in system testing, upgrades, and implementation efforts related to wire processing platforms.
• Serve as a senior resource within the wire services team by providing guidance, training, and cross-functional support to operations staff.
• Assist with cross-training and coaching of department employees on wire processing procedures and operational controls.
• Provide operational oversight and support for the wire services function in the absence of the Wire Services Manager.
• Assist with various back-office duties and provide support and coverage when needed.

Supervision of Personnel

None

Work Environment/Physical Demands*

Typical office environment. Minimal physical effort required, normally seated with freedom of movement on a regular basis. The incumbent will be expected to be able to work Monday through Friday and work will mainly be performed at the Maitland location; occasional evening and weekend work may be required. Flexibility with work location and hours may be granted if circumstances permit.