Director Strategy & Operations

Director, Strategy 

ADP is searching for a Director of Portfolio Strategy and Operations to join our Product Management and AI organization, supporting our Small Business portfolio of products. The successful candidate will be a key contributor to defining and helping execute product strategy as well as operational best practices for our product management team. You will work closely with cross-functional teams (product and development, business operations, strategy, sales and finance) to identify market trends, customer needs, competitive landscape, and technology advancements (e.g., AI / GenAI) to drive product innovation and growth. Reporting directly to the Chief Product Owner and as a key member of our leadership team, you will play a critical role in shaping the future of this important portfolio for ADP. 

RESPONSIBILITIES: 

Strategic Planning: 

• Lead the annual planning cycle for the Small Business product portfolio 

• Lead product initiative prioritization and tradeoffs 

Product Management Operations: 

• Serve as a thought leader to drive further advancement of our product management practices  

• Lead preparation for Product Reviews, including OKR, delivery milestone and budget tracking 

• Lead processes for stakeholder updates and engagement opportunities 

• Develop executive reporting for c-suite and board-level audiences 

Strategic Program Management: 

• Assess market trends, usage analytics, and competitor moves to inform strategy & priorities  

• Lead ongoing analysis to help maximize ROI on product investments 

• Help enable high-impact strategic initiatives 

KEY SKILLS 

• Strategic & Financial Acumen – Skilled in developing data-driven strategies, evaluating product ROI, building business cases, and interpreting financial performance to guide investment decisions 

• Product Portfolio & Operational Excellence – Experienced in managing product portfolios, optimizing planning, and driving continuous improvement via scalable frameworks (e.g., OKRs) 

• Executive Communication & Stakeholder Influence – Strong ability to craft compelling narratives and presentations for executive and board-level audiences, with a track record of aligning cross-functional teams in matrixed environments 

• Innovation & Tech Fluency – Familiar with emerging technologies including AI/GenAI, with the ability to translate technical trends into strategic opportunities for product innovation and differentiation 

• Tooling Familiarity – Experience with key tools for product / portfolio management and analytics (e.g., Jira, Pendo, Tableau, Power BI) 

 

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