Senior Manager, External Communications

Are you passionate about creating impactful digital communications and marketing strategies? Would you like the opportunity to innovate on social media and enhance business results? Join our External Communications Team! 

This is an excellent opportunity for someone with a true passion for the constantly changing world of social media. The ideal candidate will quickly fit in with the global team, be a keen learner and display a proactive positive attitude. This role will suit someone with a strong work ethic and ability to work in a deadline-driven environment while managing multiple projects at the same time.  

The standout candidate will be self-motivated, creative, and flexible, able to collaborate effectively and credibly with global colleagues. Someone successful in this role will also be comfortable with building positive online relationships and engaging with a wide range of influencers. 

As Manager, External Communications you will be responsible for the management of Social Media Programs & Governance on a global level as part of the External Communications team. You will serve as the main point of contact for the Clarivate social media programs. You will also work as an evangelist of Social Media, Colleague Advocacy & Influencer programs throughout the company. 

About You – experience, education, skills, and accomplishments 

• Bachelor’s degree in Communications, Journalism, English, or related field of study or relevant, equivalent work experience.  

• Minimum 5 years of relevant social media or marketing experience  

• Experience with Hootsuite 

It would be great if you also have . . .   

• Experience developing a brand from scratch on a new social platform and/or successful organic social campaigns, particularly on YouTube. 

• Experience developing and editing copy for corporate social channels. 

• Experience with Google Analytics.  

• Ability to create UTM codes. 

What will you be doing in this role?  

Social media strategy and planning: 

• Manage the refining of, and re-establishing, our social media strategy based on data audits and insights. 

• Devise creative and innovative digital campaigns that engage, inform, and motivate. 

• Collaborate with cross-functional teams and leaders to enhance our content calendar and increase ROI. 

• Lead virtual presentations that educate and excite. 

• Monitor social landscape and trends including influencers, competitors, and new platforms. 

• Collaborate with agency partners to identify & partner with relevant influencers to amplify brand awareness, while ensuring alignment with core messaging 

Supporting day to day operations: 

• Manage social media planning and operations for large Tier-1 campaigns and programs. 

• Be the primary content approver and quality checker for content. 

• Oversee the social media space on the company intranet and ensure the right tools, policies and training is available for colleagues. 

Technology, platforms, and tools 

• Manage all social media platforms, including access, set up, and optimal performance. 

• Report back to the team on performance and ways to improve. 

• Continually research new tools to see how technology can support the team in the best way possible 

About the Team 

Our team elevates the Clarivate brand by accelerating relevance and awareness among key audiences and influencers. We influence and protect the reputation of the Clarivate brand through exceptional messaging, content, creative and digital marketing experiences. We apply our expertise to plan and enable cross-functional content that drives measurable business results. We safeguard the brand through a strong governance framework aligned to enablement guidelines and tools. 

Hours of Work 

This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.  This is a hybrid position working in the office up to 3 days a week. 

Compensation

The expected base salary for this position is $96,000 - $120,000 USD per year.  This role is eligible for (incentive or bonus) earnings.  Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors.

In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, de