HR Technology Manager

About the Team: The People Operations team at Clover is a passionate group committed to transforming healthcare and enhancing people's lives, a challenging yet rewarding mission! We provide guidance, support, and innovative programs to empower our teams, ensuring they thrive in their roles. It’s an immense responsibility, and we’re privileged to do it.

About the Role: Our people (Cloverites) are the core of everything we do. Reporting to the Director of HR Operations, you will own the People Technology platforms that create an awesome workplace for teams across the globe. At our best, People Technology brings thoughtful user centric design, secure integrations, and proactive solutions to employees at every level of the organization. As a remote-first company, you will play a critical role empowering a diverse employee base around the world.

You are a futurist with an eye for creative new solutions in the evolving tech landscape. This role requires both a strategic partner to the People team and a close collaborator with core business-enabling technologists on topics spanning hardware, software, and AI. This means learning about various lines of business (technology, insurance operations, clinical staff) and collaborating across teams to drive creative solutions for complex problems.

As HR Technology Manager, you will:

• Own all aspects of core and ancillary People Technology tools (ex. ATS, HRIS, LMS, etc.) and drive the roadmap for future development. We currently use ADP WorkforceNow, Greenhouse, and Lattice, and a number of ancillary systems.
• Maintain a healthy record of employee data, supporting complex public company requirements (SOX, Earnings, etc.).
• Partner with IT, Security, Legal, Finance, and more to build robust integrations between key systems. 
• Take lead on RFPs to bring step-level change to People Technology at Clover, be it GenAI, well-being, or any other focus.
• Jumpstart our growing People Analytics function, with exposure to executive leadership.
• Partner with leaders on the People Operations team and the organization with continuous development and systemization of our Career Path Frameworks, giving employees clear pathways for advancement within the organization. Individually, whether you aspire to take on leadership roles or specialize in a specific domain, career paths provide support and guidance to excel.
• Develop strong education and documentation for core tools to empower users across the People Team, management, and employee-base.
• Your work will have a direct impact on every employee, driving transparency and data-informed decision-making. Over time, your work evolving and maturing our tech stack will empower systematic and sustainable growth of our workforce and, in turn, Clover’s mission to improve every life.

Our Philosophy: Do these core values align with you? We hold these tenets central to how we work together as an HR Operations team.

• Members First: Every action we take connects to our core business levers - improving every life through our technology, care providers, and plans.
• Leverage is key: We choose actions that compound our impact - not just add or multiply.
• Automate, automate, automate: We are not satisfied with manual tasks, they introduce the opportunity for mistakes and keep us from high-leverage work.
• Data informs decisions: We hold our preconceptions aside and look to data for insights. But we always recognize the human factor in our plans and pair that with data to choose the best path forward.
• Think about the end user: Design with the user in mind. A ‘perfect’ solution that is not adopted is no solution at all.
• Grow yourself: Take initiative on projects that spark your passion. There is an abundance of whitespace, so drive what you care about. A week spent learning something new will pay dividends down the road.

You could be a great fit if:

• You have deep experience working with enterprise-grade HRIS/HCMs at scale. 
• Crafting clear guardrails, documentation, and maintaining a high data-quality standard is a trademark of your work and brings you joy.
• You love the challenge of a complex business problem, and have at least one of these experiences under your belt, be it M&A transactions, platform shift/implementation, or launch of an office in a new country.
• You have led complex, cross-functional, people-oriented technology projects - especially in close partnership with IT and Finance teams. 
• You have experience partnering with HRBPs, Talent, Learning and Development, IT, Payroll, Finance, and other teams within G&A functions.
• You are d