Specialist, Master Data Stewardship (Hybrid - Upper Gwynedd, PA)

Job Description

Our company is dedicated to advancing the prevention and treatment of diseases in people and animals through innovative health solutions. We are seeking a Data Governance Analyst to join our team, be part of the team that drives Data Enablement for Animal Health - creating re-usable data products on modern architectures, with high quality well-governed data. This role is crucial in ensuring the integrity, quality, security, and compliance of our data across all domains. If you are passionate about data governance and want to make a significant impact, we encourage you to apply.

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

• Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.

• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s’ IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

Role Overview

As an MDM Stewardship Specialist, you will perform the practical execution of data governance policies and standards by managing customer master data on a day-to-day basis. You will act as a guardian of data quality, ensuring that customer data remains accurate, complete, consistent, and compliant with enterprise governance rules.

You will work closely with business stakeholders, technical teams, and the MDM lead to review customer data requests, resolve issues, support system changes, maintain stewardship standards, and contribute to downstream data quality and compliance.

Role Description

1. Customer Data Stewardship, Validation, and Maintenance

• Steward customer master data (HCP/HCO) to ensure a single trusted source with governed survivorship, harmonization, and cross-domain consistency.

• Review, consolidate, and determine accurate and complete customer information across source systems.

• Maintain data accuracy, completeness, timeliness, and alignment with defined standards and governance rules.

• Use Informatica MDM to support stewardship workflows and day-to-day maintenance of customer master data.

• Validate customer data changes and ensure appropriate updates are reflected in the golden record.

2. Issue Resolution and Data Quality Management

• Analyze customer data and perform merge/unmerge activities as necessary to maintain data integrity.

• Establish and monitor data quality checks, including duplicates, conflicts, missing values, and validation against authoritative sources.

• Address customer data discrepancies, inconsistencies, and anomalies as they arise.

• Perform root cause analysis on data issues and coordinate remediation with source system owners and stakeholders.

• Support resolution of stewardship exceptions and customer inquiries in a timely and accurate manner.

3. Data Standards Enforcement and Governance Compliance

• Enforce standards for master and reference data models, code sets, hierarchies, and golden-record survivorship rules related to customer data.

• Ensure compliance with departmental SOPs, governance requirements, and regulatory expectations.

• Review and update departmental Standard Operating Procedures to align with current processes and controls.

• Ensure policies for sensitive master data, including PII and PHI, are followed.

• Maintain adherence to data governance practices across customer master data.

4. Lifecycle Management, Change Control, and Release Support

• Operate stewardship workflows for match/merge, issue triage, and lifecycle management, including create, change, and retire activities.

• Coordinate domain integration and manage downstream impacts of customer master data changes.

• Support system upgrades by validating data integrity, reviewing impacts, and assisting with steward-related testing and