Sr. Label and Content Specialist

Create Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize over 12 billion monthly music streams and have collected over $150 Million in previously unclaimed revenue for artists and labels. Clients include Future, JLo, City Girls, Marshmello, Don Diablo, Trippie Redd, Migos, Universal Music Group, and more.

Job Summary

We are currently seeking a Senior Label & Content Services Specialist to join our Distribution Department. In this elevated role, you will serve as a key partner and subject matter expert for our priority Label and Joint Venture clients. You’ll play a lead role in quality assurance, metadata accuracy, and client success while supporting internal teams and DSP relationships. This role requires a proactive, detail-oriented professional with deep knowledge of digital distribution workflows and the independent label ecosystem.

Responsibilities

Act as the primary liaison for a roster of high-priority clients, offering elevated client support and strategic release planning guidance where duties include the following:

• Lead monthly check-ins with clients to align on upcoming priorities, pitching opportunities, and release strategies.
• Oversee and manage complex release schedules, ensuring timely and accurate delivery of assets and metadata.
• Collect and organize marketing and pitching assets from clients, ensuring all information is submitted by platform deadlines.
• Collaborate with internal commercial and marketing teams to help execute label-specific campaigns and initiatives.
• Perform advanced metadata review on client submissions, ensuring quality control and compliance with platform-specific standards.
• Liaise with DSPs and internal delivery teams to resolve ingestion, delivery, and metadata-related issues.
• Conduct daily reviews of submitted releases, flagging issues and making corrections as needed.
• Manage and perform catalog ingestions, including legacy content optimization and metadata updates.
• Contribute to the development and improvement of internal tools, workflows, and documentation to support team efficiency.
• Serve as an internal resource and go-to expert on metadata guidelines, DSP standards, and label best practices.

Qualifications 

• High School Diploma required; Bachelor’s Degree in Business Administration, Music Business, or a related field preferred.
• 3+ years of experience in a client-facing role within music distribution, label services, or DSP operations.
• Strong understanding of the digital music ecosystem and metadata standards across platforms (Spotify, Apple Music, YouTube, SoundCloud, TikTok, etc.).
• Experience working with or supporting dance/electronic music labels and artists.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously
• Excellent written and verbal communication skills.
• Experience troubleshooting content ingestion and delivery issues with DSPs or distributors.
• Ability to work independently and take ownership of projects from start to finish.
• Previous experience with metadata editing tools and distribution systems preferred
• Bilingual or Multilingual proficiency is highly valued but not required.

Pay Scale

$22.00 - $25.00 /hr