Neurophysiology Program Manager

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Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

8:00 AM

Shift End Time

5:00 PM

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Provides oversight of staff and day-to-day operations for the neurophysiology department. Supports and ensures high quality, comprehensive patient care services are provided. Partners with all physicians, inpatient unit/department leaders, outpatient clinic managers, and physician practice management team to ensure efficient throughput, high patient satisfaction and seamless day-to-day operations.

Experience

• At least 5 years technical neurophysiology
• At least 2 years of experience in a management or administrative role in a progressive healthcare setting

Preferred Qualifications

• Master's degree in business administration, health administration, or related field or experience equivalent
•  2 to 5 years of experience in service-related areas focusing on EEG quality improvement and service excellence

Education

• Bachelor of Science in Nursing, Allied Health, OR Equivalent combination of education and experience which should include: Graduated from a CAAHEP accredited neurodiagnostic program and one of the following additional credentials in neurodiagnostics services plus 5 years of experience in neurophysiology (or willingness to obtain within 1 year). These credentials which can include, but are not limited to:
•  R.EP.T.
• CLTM
• IONM
•  EMG
• EP
• CNIM
• R.NCS.T.
• DABNM

Certification Summary

• Registered by the American Board of Electro-neurodiagnostic Technologists (ABRET)

Knowledge, Skills, and Abilities

• Demonstrated ability to effectively manage departmental staff
• Must be able to demonstrate and teach knowledge of all neurophysiology procedures
• Demonstrated ability to effectively communicate with patients, physicians, IT specialists for EEGs, and employees
• Must be able to demonstrate patient-centered/valued behaviors
• Demonstrated ability to develop and manage budget and other financial skills
• Demonstrated leadership skills in facilitating and leading cross-functional teams
• Demonstrated ability to build strong and effective teams with physicians, nurses, both within and outside of the neurophysiology department
• Management of all human resources functions
• Proven track record of successfully managing a department/specialty service
• Well-developed organizational, communication, interpersonal, collaborative problem-solving ,and conflict resolution skills
• Able to partner with physicians in both private and academic settings
• Business acumen and contract negotiation
• Working knowledge of computers, word processors, spreadsheets, EEG software
• Personal adaptability and motivation

Job Responsibilities

• Manages all operational aspects across multiple locations, including fiscal responsibility, performance metrics (e.g., staff retention, patient satisfaction), quality, performance improvement, IT specialists for EEG, and staff development (including IT specialists for EEG)
• Ensure neurophysiology technicians are trained and/or maintain required level of proficiency for set up, monitoring, etc.
• Establishes an operational plan for system integration and seamless care delivery for neurophysiology services.
• Monitors and manages access to neurophysiology services to ensure appropriate and timely access to diagnostic testing and other assessments.
• Manages the utilization of resources for effective and efficient services.
• Collaborates with medical staff and all levels of hospital personnel to assure high-quality, efficient, cost-effective care.
• Partners proactively with leadership teams of outpatient and physician practices for operational issues/opportunities that impact hospital-based neurosciences efforts and programs.
• Ensures accuracy of charges and doc