Customer Support Assistant

Company Description

About Us

At Elevare Branding, we believe in growth, innovation, and the power of strategic thinking. Our firm specializes in elevating brands through intelligent positioning, seamless management, and purpose-driven execution. We foster a collaborative culture that empowers our team to lead with creativity, discipline, and a commitment to excellence.

Joining Elevare Branding means becoming part of a forward-thinking organization where ideas are valued, leadership is nurtured, and professional development is at the forefront of everything we do.

Job Description

Job Description

We are seeking a dedicated and detail-oriented Customer Support Assistant to join our Dallas office. The ideal candidate will play a key role in ensuring exceptional client satisfaction by managing inquiries, assisting with account coordination, and providing administrative support to our operations and branding teams.

Responsibilities

• Respond promptly and professionally to client inquiries via email and phone.

• Maintain and update client records, ensuring accuracy and confidentiality.

• Support internal teams with scheduling, documentation, and follow-up tasks.

• Assist in coordinating client projects and communications.

• Identify opportunities to improve client experiences and streamline workflows.

• Collaborate with team members to ensure brand consistency and service excellence.

Qualifications

Qualifications

• Strong communication and organizational skills.

• Ability to multitask and prioritize efficiently in a dynamic environment.

• Professional demeanor and commitment to delivering high-quality service.

• Proficiency with office and communication software tools.

• Problem-solving mindset with a focus on customer satisfaction.

Additional Information

Benefits

• Competitive salary: $52,000 – $57,000 per year.

• Opportunities for professional growth and career advancement.

• Comprehensive training and ongoing skill development.

• Supportive, collaborative work environment.

• Paid time off and additional employee benefits package.