Senior Solution Engineer, Data Science (f/m/d)

About us

Taktile exists to create value for organizations through smarter and safer decisions at scale. Our goal is to become the world's leading software provider for automated decision-making in the financial services industry and, to date, our software has been used by our customers to power over 1’000’000 critical business decisions every day.

• Taktile is based in New York City, London, and Berlin. 

• Taktile was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. 

• Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. 

• Our team has accumulated extensive work experience at leading tech companies such as Google, Amazon, and Meta, startups, and the enterprise software sphere. 

• Our backers include Y Combinator, Index Ventures, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath.

We’re backed by some of the world’s leading investors and show great traction with scale-ups and large enterprises across the financial services industry. We are looking to build on this success by growing our team across all seniority levels from software engineers, web developers, marketing and sales experts, and entrepreneurial business analysts.

That's where you come in.

We are looking for a Solution Engineer with a strong data science / machine learning background to join our Customer Success team on the journey of onboarding our customers and helping them to get value from Taktile fast!

If you’re passionate about state-of-the-art tech products, and bring a few years of hands-on experience of applying machine learning models in production to solve real business problems, you’ll thrive in this role. Plus, if you enjoy working in a supportive team environment that empowers you to grow, we think you’ll love this job!

What you’ll do as Senior Data Science Solution Engineer

• Collaborate with customer teams (including domain experts, product managers, engineers, data scientists, and data engineers) to train, test, and deploy machine learning models tailored to financial services use cases.

• Lead the delivery of bespoke data science solutions, encompassing requirements gathering, data exploration, feature engineering, modeling, deployment, and handover to customer teams in both pilot projects and full implementations.

• Onboard and support diverse customer teams in solving real-world problems, ensuring a seamless experience and fast time-to-value on the Taktile platform.

• Work closely with the product team to develop and refine ML modules—such as off-the-shelf AML and fraud models—ensuring seamless integration and robust functionality.

• Collaborate with product management to translate insights from customer interactions into actionable improvements for Taktile’s offerings.

About You

• You excel at building strong relationships with stakeholders of varying seniority—both technical (e.g., Principal Engineers, Data Scientists) and business-oriented (e.g., Risk Managers, Credit Analysts). You thrive in customer-facing scenarios, proactively seeking innovative ways to engage customers and deliver exceptional value in a competitive landscape.

• You have a genuine interest in understanding our customers' businesses and enjoy helping them overcome their challenges.

• You’re a solution-oriented professional who can dive deep into technical discussions yet translate complex concepts for broader audiences.

• You are an expert in end-to-end data science solution delivery, including requirements gathering, data exploration, modeling, and deployment.

• You bring experience deploying machine learning models in production, understanding the operational demands of maintaining these systems at scale.

• You possess solid knowledge of REST APIs, including design, integration, and authentication, and have experience with at least one major cloud platform (AWS, Azure, or GCP).

• You embody a continuous learning mindset, staying up to date on best practices while readily adapting new skills and methodologies.

• You work effectively with cross-functional teams—Sales, Solution Engineering, Product, Engineering, Customer Success—fostering a spirit of collaboration.

• You have outstanding written and spoken English skills, enabling you to convey complex ideas clearly and persuasively.

• You’re adept at planning and managing project scope, setting expectations and timelines to ensur