Scheduled Hours

37.5

Position Summary

This position reports to the Vice Chancellor for Marketing & Communications (VC) and partners with the VC in managing University Marketing & Communications’ (MarComm) general business operations, including administrative oversight of enterprise-level, collaborative tools and technologies that aim to create efficiencies and maximize resources to meet strategic communications needs across the university. This position works with fellow senior leaders within MarComm to guide the department’s management and development of human resources, maximize its financial resources, and manage the work of a staff of professionals dedicated to financial, administrative and operational support for the department.

Job Description

Primary Duties & Responsibilities:

Business Operations Leadership

• Oversee work of and provide strategic guidance to team managing HR and finance operations within department, including annual performance reviews, individual and team professional development activities, annual budget planning (compensation and discretionary funds), strategic investments, financial accounting, and contract management.
• Develop and implement strategies for improving processes for intake, traffic, and reporting re: projects originating inside and outside the department. 
• Manage the department’s approach to collaborative, enterprise-wide communications services tools and technologies, to include digital asset management, marketing technology tools, and shared services in support of MarComm’s strategic goals.
• Manage MarComm’s administrative/reception staff.
• Oversee work in support of building operations and maintenance at 276 N. Skinker.
• Enable continuous improvement culture.

MarComm Technology Strategy

• Provide strategic leadership in support of department-wide technology used by MarComm. 
• In partnership with the VC and other MarComm leaders, help identify opportunities to utilize common MarComm technology across the university and evaluate its effectiveness.

Campus Partner Management

• Serve as primary, day-to-day liaison to key business units, including Environmental Health & Safety, Facilities Planning & Management, Finance, Human Resources, Legal, Procurement, University Services, WashU Police, etc.
• Interact with schools and academic units to develop strategies and facilitate collaborative use of tools and resources for shared priorities.
• Provide strategic direction for meetings with key partners including the university-wide Marketing Communications Council.
• Partner with senior university staff on special projects.

Perform other duties as assigned.

Working Conditions:
Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or table

• Repetitive wrist, hand or finger movement

• Ability to move to on and off-campus locations

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications:

No specific certification is required for this position.

Work Experience:

Relevant Experience (5 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications:

• Bachelor’s degree or higher in administration, business, communications, finance, organizational management, or related field.
• Experience working in a higher education environment.

Preferred Qualifications

Education:

No additional education beyond what is stated in the Required Qualifications section.

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Adaptive Learner, Collaboration, Critical