Operations Shift Leader - D Shift

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.

Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.

We are seeking a Operations Shift Leader for our First Quality Retail Services facility located in Lewistown, PA.  This position will be responsible to lead all production team members on crew (and all plant team members on off hours, nights and weekends) and manage company assets to safely maximize production of excellent quality product.

Primary responsibilities include:

• Follows and ensures accountability for all safety rules and policies and drives a culture of personal responsibility and keeping each other safe
• Follows and ensures accountability for all necessary GMP, FDA, and ISO regulations
• Monitors workflow and coordinates production with appropriate departments
• Plans production schedules to ensure maximum utilization of equipment and team members
• Performs other duties as necessary when directed to do so

Communication/Collaboration Responsibilities

• Participates in Daily Operations Meetings (DOM)
• Ensures proper communications and plans to shift support and crews
• Verifies communication of process changes and quality procedure/specification changes
• Submits work requests to correct issues that can be resolved by Support Teams

Safety Leadership

• Demonstrates and verifies 100% compliance of safety best practices with team members (PPE, LOTO, cleaning, no jewelry, loose fitting clothing, etc.)    
• Assures personal participation and team verification for 100% compliance of:
  • Monthly – Safety Committee Meeting attendance
  • Quarterly –safety observations, safety training in the LMS, safety audits, & crew emergency response meetings
  • As needed – safety incident reporting & related follow up action items

People Leadership - lead authentically with a passion and capability to transparently engage, motivate, and move people toward the achievement of our desired state

Lead Self

• Understands and models the values and culture of the company
• Knows oneself and understands leadership impact
• Models’ transparency and learns from mistakes
• Courageously aligns words and actions
• Serves as a positive team player that works to find solutions and builds team morale
• Leads shift as if it were their own business, while setting up the next shift for success
• Participates in monthly development meeting with Production Manager
• Owns and participates in self-development opportunities

Lead Others

• Leads, coaches and mentors all direct team members and indirect support teams to achieve goals and successful execution of the production plan on the shift
• Helps select and develop great teams
• Coaches, listens, and engages in direct dialogue
• Empowers others and models accountability
• Builds trusting and caring relationships with all team members
• Leads cross-company teamwork and collaboration
• Drives execution on completion of tasks
• Shows presence and participation when possible in the event a line goes down or equipment fails
• Completes on time, well-written reviews
• Provides continuous feedback to team members
• Partners with Production Manager and Technical Trainer to schedule and support skills training and individual development of team members
• Evaluates/verifies technical skills of team members to identify skill gaps and training needs; offering guidance and coaching to team