Senior Product Manager- Sports (hybrid)

<p>Job Summary:</p><p>JOB DESCRIPTION – SENIOR PRODUCT MANAGER – SPORTS</p><p>Location: Athens, Greece, and flexible with international travel</p><p>Division: Ticketmaster International</p><p>Contract Terms: Permanent, 40 hours per week</p><p></p><p>THE TEAM</p><p>The International Sports Product Team is responsible for the day-to-day oversight of Ticketmaster’s next generation of sports business applications for our clients and partners. These applications are part of a diverse suite of tools, mainly for sports clients and organisation, including B2C &amp; B2B ticketing tools to manage seasons, events, memberships, allocations, business intelligence and operational reporting, cross business collaboration tools, and payments, financial settlement and point of sales applications for selling tickets on-line, at venues, outlets and call centres. </p><p></p><p>THE JOB </p><p>As a Product Manager or Senior Product Manager in our Sports team, you will be responsible for developing and optimising our sports platforms which support many large sporting venues and tournaments across the globe.  You will combine outstanding product vision with hands-on skills, working with a multi-disciplinary team, you will define, plan, develop and launch new and existing products to ensure our business leads the way in the live entertainment industry.</p><p></p><p>Your key focus is delivering systems to sports teams or organisations to represent their brand providing modern and simple solutions for their complicated requirements to meet their fan’s needs.  Working with our customers (clients, fans, venues and partners) defining requirements and working closely with the creativity of our design and engineering teams. </p><p></p><p>The responsibilities for the role will include, identifying market opportunities, stakeholder management, product planning, requirements gathering and product specification creation.  You will be responsible for one or more products and services across international domains from inception to launch and will drive a cross-functional team to ensure Ticketmaster delivers on its core business goals.</p><p></p><p>WHAT YOU WILL BE DOING </p><ul><li>Working closely with the Senior leaders to deliver product vision and strategy for Sports products. </li><li>Working with the sports product team to deliver product vision and strategy for Sports products.</li><li>Build excellent relationships with all of our internal and external customers in order to clearly understand and represent their business needs for each product.</li><li>Gain a comprehensive understanding of our external business customers and their system needs through qualitative and quantitative analysis.</li><li>Triage new project requests, assessing business case and feasibility and ensure traceability of the business value of new features or enhancements using key performance indicators, reporting on ROI over agreed timeframes</li><li>Ensure consensus built across the Product team and stakeholders for all initiatives and Product team critically evaluate information gathered for end-to-end analysis and ownership across technology stacks, working with technology leads on feasibility and specification</li><li>Provide leadership to Business Analysts, ensuring they have solid understanding of the product vision and are delivering appropriate artefacts of sufficient quality in expected timelines. taking their output into </li><li>Identify and research market opportunities through existing and cutting-edge technologies presenting findings and recommendations back to the sports product &amp; technology teams demonstrating the business value of the proposed solution.</li><li>Drive product solutions with regards to goals, business case, functional requirements, design and user interface.</li><li>Define product specifications using clear, consistent and unambiguous user stories and acceptance criteria with any supporting documentation required.</li><li>Constantly update and prioritise product and business requirements using Roadmaps, Sprint and Product Backlogs.</li><li>Work closely with Clients, Business Representatives, Engineers, Architecture, QA, Design, Project Management and Support teams during the release process to provide clarity around product feature definition, customer requirements and Sprint goals.</li><li>Working with marketing, ad services, client account management and legal governance teams throughout the development cycle to ensure the product meets expectations.</li><li>Track the business value of new features or enhancements using key performance indicators, reporting on ROI over agreed timeframes.</li></ul><p></p><p>WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)</p><ul><li>Working with mobile responsive websites, B2C e-commerce properties with high traffic and B2B.</li><li>How to interpret business needs and convert to clear requirements for design and development teams.</li><li>Agile product management techniques, including Epic and Story cre