BCO Operator (Project based)

About Us: 

Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions. One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe. We are looking for:Advanced Systems Group LLC. is seeking highly skilled and technically proficient Live Broadcast Operators, responsible for executing and monitoring live broadcast operations within our clients Broadcast Operations Center (BOC) on a flexible basis. This role requires operational precision, real-time problem-solving, and consistent adherence to our client's broadcast standards. As part of the core operations team, the Operator ensures signal integrity, supports live programming, and participates in the execution of high-profile events. This position is part of our Flex Workforce over evenings, holidays & overnights.
As a Flex team member, you’ll work on a project-to-project basis, supporting a variety of leading media and technology clients. Flex roles are ongoing and dynamic—work may vary in cadence, length, and scope depending on client needs. This setup offers flexibility, exposure to top-tier companies, and the chance to grow your skills across multiple exciting assignments. Estimated schedule: evenings/holidays/overnights
(Specific schedules will vary by project and client engagement.) Responsibilities: Live Broadcast & Network Operations 

• Monitor the health and continuity of all live programming, including performing and confirming FAX checks with trucks and downstream takers. 
• Operate all assigned broadcast equipment and software within the BOC to maintain live transmission and signal flow. 

• Serve as the first line of defence for any signal interruption or discrepancy, collaborating with the client and the Live Broadcast Operations Supervisor to restore service promptly. 

• Provide technical support for live streams, ensuring visual and audio quality meet distribution standards. 

• Assist in coordinating the launch, routing, and takedown of live events, including sports, entertainment, and tentpole programming. 

• Document and log live event milestones, issues, and resolutions with clarity and accuracy. 

Computer Literacy

• Demonstrated ability to efficiently navigate and utilize a wide range of digital tools and platforms. 

• Google Drive and Confluence for document management.  

• Slack for real-time team communication.  

• Zoom for virtual meetings. 

• Comfortable operating VMs and elastic compute for specialized tasks.  

• Skilled at managing multiple desktops and browser tabs simultaneously.  

• Responding promptly to alert-based monitoring and adapting quickly to custom software environments to maintain high productivity in a fast-paced, technology-driven workplace. 

Issue Management & Troubleshooting 

• Identify, diagnose, and escalate issues quickly to the Supervisor or Engineering/Operations teams based on severity. 

• Support in-depth troubleshooting of broadcast and transmission systems, including IP-based video, cloud-based tools, and hybrid workflows. 

• Track anomalies and provide detailed notes and data to support post-event reviews and incident reports. 

Technical Operations Support <