Production Control Mgr., Customs and Logistics

Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 3,900 people worldwide.

We are currently searching for Production Control Manager to join our team at our Spartanburg Plant in Spartanburg, South Carolina.

Responsibilities Overview:

• Monitor the successful processing of the plants inbound customer EDI to ensure successful receipt for all customers including service parts
• Ensure that customer cum received and IAC cum shipped figures are aligned for both production and service parts
• Create pick lists from the customer EDI to inform the Shipping teams what to ship for both production and service parts
• Monitor the shipment activity to ensure that customer shipping requirements are 100% satisfied for both production and service parts
• Act as the voice of the customer, communicating with SCM, Operations, and Finance
• Maintain the plants customer routing details and communications contacts
• Maintain the plant customer systems (DDL, CREATES, CLIPS, Supply Power, ANTS, SMART…)
• Maintain the plants fleet calculator data for customer packaging, what were the assumptions and quantities purchased
• Support the engineering change process as required by the SCM
• Participate with the SCM team to achieve targets, goals, and objectives
• Review Service Schedules from all customers and coordinate with the Master Scheduler to ensure timely completion and shipment of Service parts
• Work with Engineering, Finance, and Operations teams to ensure BOMs and Routings are audited at a minimum of annually
• Ordering of raw materials that align to the production plan while achieving working capital objectives
• Fully utilize our QAD system for releases to our suppliers
• Identify and communicate supply based disruptions to ensure no downtime experiences at the site
• Other duties as assigned

Requirements:

Experience:

• Minimum 1 year automotive customer service role experience
• Or, degreed in business management or related field
• Experience in customer service role with Nissan, Honda, BMW, Volvo, Mercedes, APICS certification a plus
• Experience automotive EDI

Knowledge, Skills, and Ability:

• Strong communicator, at all levels of the organization, verbal and written
• Strong computer skills, proficient in Microsoft Office Tools including Word, Excel, PowerPoint
• Familiarity with OEM customer base and working knowledge of EDI and other customer inventory systems
• Knowledge of ERP systems, QAD and PLEX a plus
• Able to work well in a team environment, at all levels of the organization
• Ability to concentrate and pay close attention to detail
• Good interpersonal skills to facilitate sound working relationships with employees, carriers and customers