Senior Manager of Mountain Operations
Vail ResortsAbout the role
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
The Senior Manager of Mountain Operations provides oversight and leadership of all on mountain operations departments at Wilmot: lift maintenance, lift operations, grooming, snowmaking, terrain parks, vehicle maintenance, and general mountain activities. As a member of the Resort’s Senior Leadership Team, this position is a key contributor in the development, communication and implementation of resort strategies, goals, initiatives, culture and engagement, and a responsible member of the team in executing and meeting all business objectives.
Job Specifications:
- Starting Wage: $70,290.00 - $100,415.00 + annual bonus
- Employment Type: Year Round
- Shift Type: Full Time hours available
- Minimum Age: At least 18 years of age
- Housing Availability: No
Job Responsibilities:
- Lead, develop, and inspire high-performing teams; recruit, hire, coach, and build leadership bench strength for succession planning.
- Foster a ‘one team’ culture prioritizing employee and guest safety while promoting accountability, engagement, and continuous improvement.
- Oversee all mountain operations departments ensuring alignment with resort and corporate strategies, goals, and initiatives.
- Develop, manage, and track departmental budgets, workforce plans, and operational performance metrics.
- Drive safety initiatives with the goal of zero incidents; partner with Health & Safety and lead emergency preparedness and response efforts.
- Serve as Incident Commander in emergency situations and ensure training and readiness across teams.
- Ensure proactive maintenance programs for lifts, vehicles, and infrastructure to minimize downtime and ensure regulatory compliance.
- Lead capital planning, project management, and execution of capital investments (CapEx).
- Enhance operational efficiency through cross-department communication, collaboration, and process improvement.
- Build strong relationships with internal stakeholders, peers, leadership teams, regulatory agencies, and local communities.
- Maintain subject matter expertise in mountain operations and proactively apply industry best practices and innovations.
- Participate in and con
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