Director / General Manager, Payments & Financial Services
DoorDashAbout the role
About the Team
This role reports into our New Verticals team, which was launched in 2020 with the purpose of delighting our customers and empowering our local economies outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and our DashMart businesses. This team is focused on incubating new ideas to give DoorDash customers better ways to make purchases on and off the DoorDash app!
About the Role
You will own building out consumer financial products strategy across our platform. You will be responsible for defining, executing, and optimizing growth initiatives for existing and net new consumer financial products and partnerships. You will manage multiple teams, including our existing >$1B gift card business, but also build new businesses 0 to 1 in the Fintech space.
You’re excited about this opportunity because you will…
- You’re action oriented. You can implement scalable initiatives and best practices to provide a world-class operation for our three-sided marketplace.
- You solve problems from first principles. You’re excited to think innovatively, and you resist “this is how it’s always been done” thinking. You are consumer first, and not competitor focused.
- You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team.
- You experiment with data. You can build data models using tools like Excel and SQL to evaluate the economic and strategic costs and benefits of various programs and experiments. You will prove your hypotheses through operational experiments and running a/b tests.
- You can influence our organization. You will partner with teams like Operations, Enterprise Partner Managers, Product, Finance, Engineering and more to create strategic plans and harness opportunities while gaining buy-in from stakeholders and leadership
We’re excited about you because…
- You have 10+ years of experience. You’ve succeeded in high-performing cultures (tech, operations, strategy, consulting, banking, or a related experience).
- Experience in fintech and/or payments industries required
- Previous management experience required (ideally having managed a multi-level organization)
- You have a completed Bachelor’s Degree in business, finance, economics, engineering or related field. MBA is a plus.
We expect this position to be filled by 6/3/25
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
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