Robot Field Engineer

What We Do

Gecko Robotics is helping the world’s most important organizations ensure the availability, reliability, and sustainability of critical infrastructure. Gecko's complete and connected solutions combine wall-climbing robots, industry-leading sensors, and an AI-powered data platform to provide customers with a unique window into the current and future health of their physical assets. This enables real-time decision making to increase the efficiency and safety of operations, promote mission readiness, and protect the environment and civilization from the effects of infrastructure failure.  

 

Role at a Glance

The Robotic Field Engineers are engaged on the front lines conducting industrial inspections. The Robotic Field Engineer plays a key role in ensuring the fulfillment of customer requirements through on-site inspections of Gecko’s products in power plants, oil and gas refineries, paper mills, and other industrial settings across North America. In addition to conducting field service work, you will also work closely with the team on shop-based tasks such as robot maintenance, developing procedures, and providing training support for new team members.

What you will do

• Interfacing with customers on-site to complete Non - Destructive Testing inspections using robotics technologies
• Operating Gecko products and internal tools to ensure data integrity in industrial environments.
• Diagnosing and troubleshooting issues with Gecko’s products and processes in a field setting
• Ensuring highest customer satisfaction through effective communication and job execution.
• Soliciting and relaying customer and technology performance feedback for the purposes of improving the quality and scope of Gecko’s products and services.
• Following all in-field and shop safety procedures as well as identifying potential safety hazards.
• Completing various administrative functions including expense reports, time sheets, and other paperwork covering activities in the field.
• Maintaining compliance with all customer required background check and drug screening requirements

About You

• Bachelor’s degree in the Engineering field or 2+ years of relevant technical based work experience is preferred
• Imaginative and open mind for problem solving
• Strong communication & customer relations skills
• Experience with Microsoft Office and/or Google Suite
• Ability to travel (domestic & internationally) 75% of the time and up to 90% during peak times (inspections typically run 5 to 7 days)
• Ability to work nights, weekends, and holidays when necessary
• Ability to meet physical requirements
• A collaborative team member who takes pride in and embodies the company's values when interacting with customers on-site
• Possession of or ability to obtain a valid TWIC card

Work Environment:

• This job operates in multiple environments, including a machine shop, and field work performed in OSHA-confined spaces, at heights, and in multiple weather conditions including heat, rain, and cold.

Physical Requirements:

• Ability to lift up to 50 pounds repetitively
• Ability to carry 50 pounds, for a distance up to 100 feet
• Ability to climb stairs while carrying up to 50 pounds
• Ability to push and/or pull up to 50 pounds consistently, for periods up to 12 hours per day
• Ability to stand for up to 12 hours per day
• Ability to bend, stoop, and/or crawl repetitively
• Ability to wear a respirator

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Who We Are

At Gecko, our people are our greatest investment. In addition to competitive compensation packages, we offer company equity, 401(k) matching, gender-neutral parental leave, full medical, dental, and vision insurance, mental health and wellness support, ongoing professional development, family planning assistance, and flexible paid time off. 

We believe that we do our best work when we’re together in person, and we’re committed to creating a culture of collaboration, innovation, and partnership. We ask our employees to be in the office 3 to 5 days per week, depending on the location and role. Our in-office benefits vary by location, but include catered lunch or lunch stipends, fully stocked kitchens, frequent employee events, and more.

Gecko is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission to