Seasonal Customer Consultant

We Energies, a subsidiary of WEC Energy Group, is seeking a Seasonal Customer Consultant in our Milwaukee, Wisconsin location.

Job Summary

 

We Energies, a subsidiary of WEC Energy Group, is seeking to fill a Seasonal Customer Consultant opening at our Downtown Milwaukee location.

 

Do you enjoy guiding customers and taking control of various situations in order to resolve issues efficiently while giving customers what they need?

Job Responsibilities

 

As a Seasonal Customer Consultant, you are responsible for identifying theft and fraud against the company and customers, monitoring and updating customer accounts and compiling statistical data for residential, farm, and business customers. This position is entrusted with confidential customer information including addresses, unlisted phone numbers, Social Security numbers, unpublished financial data and other billing information.

Successful applicants must possess customer contact or call center experience. Computer experience is required. Previous investigative and research experience is a plus.

 

Additional Details:

 

• The available shift for this position is Monday-Friday 8:00am-4:30pm
• A typical season is mid February through late December.
• The starting wage for this position is $22.33/hr.
• Any onsite testing and interviews prior to employment, will take place at our Milwaukee location.

 

End Date: 06/28/2024

 

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

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WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected class.

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