Senior Human Resources Generalist
Spotless BrandsAbout the role
Position Overview
The Senior Human Resource Generalist (Senior HRG) serves as a strategic HR partner and trusted advisor to site leadership teams across designated geographies. This role provides business-focused, confidential, and actionable guidance on team member relations, talent management, organizational development, and team member engagement. Acting as an extension of the leadership team, the Senior HRG delivers HR strategies that align with operational goals, drives proactive workforce planning initiatives, and leads efforts to enhance leadership capabilities and team member experiences. This individual contributor role is critical in promoting organizational effectiveness, championing a high-performance culture, and supporting change management across aligned markets.
Essential Functions (Other Duties as Assigned)
HR Business Partnership
- Partner and consult with site senior leadership teams to deliver HR solutions aligned with business strategy
- Provide guidance on team member development, organizational structure, workforce planning, and leadership coaching
- Actively participate as a member of site leadership teams, contributing HR insights on key operational decisions
- Engage with business leaders to develop a deep understanding of company operations, aligning HR strategies with organizational goals.
- Assist with workforce planning strategies and retention initiatives to reduce turnover and build bench strength
Talent Management and Development
- Lead talent review sessions, succession planning, and cross-functional talent discussions with site leadership
- Champion and lead the execution of training and development initiatives to meet current and future business needs
- Support the performance management process, ensuring timely performance reviews, goal setting, and career development planning
- Coach leaders in building high-performing teams and developing individual leadership capabilities
Talent Acquisition
- Coordinate and support the full-cycle recruiting process including job postings, candidate screening, interviews, selection, and offer process
- Ensure consistent, compliant, and timely hiring practices, including documentation, background checks, and new hire processing
- Provide an excellent candidate and hiring manager experience through clear communication, scheduling support, and process guidance
- Ensure talent acquisition practices reflect and support diversity and inclusion objectives
- Track and report recruiting activity and key hiring metrics; identify opportunities to improve sourcing, speed, and quality of hire
- Conduct candidate experience audits and recommend improvements to drive engagement and retention
Employee Relations
- Provide day-to-day consultation and support on employee relations matters, ensuring fair and consistent application of policies
- Provide guidance on complex employee relations issues, supporting leaders in resolution and compliance with company policies.
- Facilitate collaborative problem-solving strategies to address team member concerns and foster a positive work environment
- Conduct thorough investigations and recommend appropriate corrective actions when necessary
HRIS
- Oversee HRIS system integrity by ensuring accurate data entry, maintenance, and reporting to support HR functions and compliance
- Analyze HRIS data to identify trends and provide insights that inform workforce planning, employee engagement, and strategic HR decisions
- Partner with payroll to ensure HRIS data integrity, supporting precise compensation processing and compliance with pay-related regulations
Field HR & Liaison Support –HR Policy and Compliance
- Lead the local implementation of HR policies and monitor effectiveness and compliance
- Ensure managers and team members understand and adhere to HR programs, practices, and regulatory requirements
- Facilitate team member orientation, training programs, and organizational change initiatives as needed
Cross-Functional HR Projects
- Manage and/or participate as a project team member on company-wide HR initiatives and continuous improvement projects
- Support and champion organizational change efforts, acting as a key liaison to field leadership
Additional Responsibilities
- Serve as a liaison between field teams, HR Field Operations, and Corporate HR to ensure alignment on initiatives and goals
- Serve as the first point of contact for HR-related matters
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