Senior Food & Beverage Manager - Perch Putt

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! 
The Senior F&B Manager at Perch Putt is an energetic leader who likes to show people a good time! It’s hard not to have fun while serving food and drinks outside and 11 stories in the air! You will oversee a team of individuals who take their cues from you, so be ready and willing to jump and assist wherever is needed. You will impact the guest experience directly by being present throughout the shift and ensuring our products are being served with care and efficiency. Creative problem solving will happen every day, but less so when we are organized and plan our work. You are the host with the most for our staff and guests alike!
About Perch PuttSituated eleven stories up on The Perch at Capital One Center, Tysons’ sky-high village green, Perch Putt invites visitors to enjoy a unique miniature golf experience. The brand-new course features eighteen holes of miniature golf with stunning aerial views of Tysons and beyond as its impressive backdrop. In addition to mini golf, guests will find a retro Greyhound and a double decker bus that have been converted into food trucks and serve up fresh, seasonal street food as well as the colorful Rhum Roost bar with fun, inventive libations. A large collection of picnic tables ensures even big groups have plenty of room to sit and relax, and the enticingly lively, fun-loving atmosphere invites guests to linger.
The plentiful amenities of The Perch – including giant chess boards, bocce ball, fire pits, Starr Hill Biergarten’s local brews, outdoor amphitheater and live music, Sky Bark Pup Park, a Zen sculpture garden, porch swings and more – provide further reason for groups of all sizes to come together to play, dine, mingle and create lasting memories. Whether part of a private corporate event, a large celebration or a weekend diversion with friends and family, visitors will find Perch Putt highly accessible via the Silver Line Metro, Union Station, I-66 and I-495, and IAD, DCA and BWI airports. Those wishing to stay overnight can take advantage of the chic accommodations at The Watermark Hotel or a unique and elevated dining experience at Wren, located adjacent to The Perch and just steps from our greens.
B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity.

Responsibilities:

• Effective Operations of the Perch Putt Food and Beverage:  
• •Leads the food & beverage staff to ensure the department operates efficiently and business goals are achieved.  
• •Attends appropriate meetings and communicates effectively with all responsible staff to ensure guest and team member needs are met.  
• •Collaborate on Marketing and Programming efforts to enhance the guest experience.
• Guest Service: 
• •Accountable for guest satisfaction by ensuring food and beverage service standards are met and guest needs are responded to in a timely manner.   
• •Responsible for building and maintaining client relationships to drive repeat business/customer referrals. 
• •Resolves guest complaints in courteous and friendly manner, focusing on service recovery when applicable.  
• •Works side by side with staff to train and model appropriate guest service standards. 
• People Management and Development: 
• •Responsible for interviewing, hiring, coaching, and development of all team members.  
• •Evaluates staff performance and takes appropriate corrective action as needed to hold team members accountable.  
• •Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members.  
• •Responsible for training all team members and ensuring training records are maintained.  
• •Analyzes quality issues, identifies training needs and ensures implementation to improve results.  
• •Util