Chromatography Inside Sales & Vacant Account Manager

Job Description

Agilent is seeking a highly motivated, competitive, enthusiastic, flexible, people oriented person to join our inside sales team as a Chromatography Inside Sales & Vacant Account Manager. This role will be a dual role supporting the Chromatography and Mass Spectrometry Central Plains team in addition to covering open account manager vacancies when required to expanding Agilent’s market penetration.  

As an inside sales representative, you will be responsible for selling company products, solutions and services to customers in HPLC, LC/MS, GC, GC/MS, UV-Vis, CE and Networked Data System products to end-user customers in an assigned territory primarily through outbound and inbound telephone sales activities. The role is also responsible for covering vacant territories for account manager positions currently open to provide a seamless coverage as a replacement is identified and placed into position.

As an integral member of a sales team, you will work together with the field staff focusing on acquiring new customers and retaining and growing the existing installed base of customers. In this role you carry quota, interpret customer needs and proactively act to understand those needs, actively create business opportunities and represent Agilent in all sales-oriented activities. Key skills are management of your own sales funnel, Agilent portfolio and systems knowledge, account management knowledge, and pro-actively seeking out business opportunities via Marcom or other creative business initiatives. Regular communication of deals, issues and opportunities with the relevant Field Engineer will also be required. Your excellent technical knowledge and communication skills are essential for credibility working with customers.

Primary Responsibilities Include:

• Drive sales cycle and forecast sales accurately for the chromatography and mass spectrometry sales within assigned territory

• Responsible for developing customer relationships and maintaining a high level of customer satisfaction

• Proactively prospect for new customers and business leveraging digital tools and analytics

• Collaborate across all Agilent channels including consumable sales, service sales, service delivery, diagnostic and genomics sales, marketing & customer service

• Provide timely responses to all customer requests

• Apply rigor to CRM updates including forecasting, marketing attributes, and customer contact information

• Consistently demonstrate Agilent Core Values of Innovation & Contribution, Trust, Respect, Teamwork, Uncompromising Integrity, Focus, Speaking up, and Accountability

Qualifications

• Bachelors or Masters Degree or University Degree or equivalent

• 4+ years of sales experience in life science industry. Chromatography & MS sales experience preferred

• Account Management experience a plus

• Ability to work independently and operate with high degree of flexibility

• Strong problem-solving skills

• Desire to work in a fast-paced dynamic team environment

• Experience and comfort using digital selling tools

• Excellent verbal, written and phone communication skills, with a strong interest in interacting directly with customers via phone and email

• Requires general proficiency with Microsoft Office, systems and procedures to accomplish job

• Experience with SAP CRM a plus

The US pay range for this full-time position is $44.93 - $88.36/hr, plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum new hire pay for the position across the relevant US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Additional details are available at: https://careers.agilent.com/locations/americas/united-states/

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domesti