Manager, Quality Systems Metrics and Management Review

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

The Manager of Quality Systems Metrics and Management Review is responsible for overseeing and refining enterprise performance review processes, driving effective metric reporting, and leading the automation and modernization of data review mechanisms and data consumption. This role enables leadership teams to make informed decisions through clear, timely, and actionable insights while advancing digital transformation in operational processes.

This position defines, implements, and monitors the performance of systems related to quality assurance across global internal manufacturing sites, third-party manufacturers, suppliers, and/or affiliates. Designs effective quality systems, procedures, and/or processes to ensure compliance as well as efficiency throughout the global network. May serve as a Quality Center of Excellence (COE) Lead, Business System Owner (BSO), and/or Business Process Owner (BPO) for a specified area of expertise within the Global Quality System.

Key Responsibilities:

• Own and continuously improve the management review process, ensuring metrics are accurately collected, analyzed, and presented.
• Attend Regional and Global Management Review meetings as appropriate to ensure consistency and effective Knowledge Management.
• Develop and maintain performance dashboards and reporting mechanisms for leadership alignment.
• Lead initiatives to automate metrics gathering, reporting, and meeting workflows using modern digital tools.
• Collaborate cross-functionally to identify opportunities for increasing meeting efficiency and modernizing how data is consumed and shared.
• Interface with leadership teams and employees of both internal and external / supplier manufactur