Director of Casino Operations (Caesars Palace LV)

 

JOB TITLE:              DIRECTOR OF GAMING

GRADE:                    L13

DEPARTMENT:       Gaming

REPORTS TO:         VP OF GAMING

PAY TYPE:               SALARIED/EXEMPT

 

 

JOB SUMMARY:

Responsible for monitoring and directing the operations of all Casino Operations departments, including Table Games, Slot Operations, Race & Sports, and Poker, to ensure high standards of product quality and delivery. The Director of Casino Operation develops casino policies ensuring compliance with governmental and company requirements in accordance with the internal controls.

 

ESSENTIAL JOB FUNCTIONS:  

• Lead the organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
• Identify compliance risks and take actions necessary to eliminate or minimize risks.
• Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
• Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
• Establishes and administers procedures pertaining to proper coordination of all operating activities relating to table games, slots, and casino marketing, with special emphasis on guest service, training of employees, and game security.
• Recommends changes in the physical layout of slot machines and pits to promote the most effective utilization of equipment, manpower, and floor space
• Identify and execute revenue generating opportunities for casino operations
• Develops short and long range plans (revenue, expense, capital, promotional service) in all areas
• Coordinates casino operations with other departments to ensure total guest satisfaction.
• Establishes and maintains satisfactory public relations through direct or delegated contacts.
• Maintains and enforces information on laws and regulations affecting gaming operations.
• Responsible for analyzing gaming operations to ensure maximum profitability and efficiency.
• Directs and coordinates all Casino Games functions in accordance with governmental and company regulations.
• Provides leadership, analytical and operational expertise.
• Develops casino policies ensuring compliance with government and company requirements.
• Develops new and maintains table games player programs that increase market share and company profitability in accordance with all gaming regulations.
• Utilizes research and other methods and tools to determine effectiveness of table games marketing.
• Responsible for analysis of the gaming operations to ensure maximum profitability and efficiency.
• Coordinates casino operations with other departments to ensure total customer satisfaction and efficient operation.
• Establishes and maintains satisfactory public relations through direct or delegated contacts.
• Establishes close working relationships with corporate and divisional table games leadership to execute strategies that achieve property initiatives.
• Maintains current information on laws and regulations affecting the gaming operations.
• Lead the organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
• Identify compliance risks and take actions necessary to eliminate or minimize risks.
• Ensure the implementation of new programs, procedures, systems, and software; Implementation and monitoring of slot pricing measures
• Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
• Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.

 

 

QUALIFICATIONS:  

• College education or the equivalent of 8-10 years of experience in Casino Operations, including Gaming Operations. Table Games experience is preferred.
• Must have a broad knowledge of casino rules, regulations, and procedures affecting the casino industry, with strong organizational, communication, and leadership skills.
• Must possess a strong intellect, exceptional leadership skills, and business savvy.
• A broad-gauge business person with a proven track record of successful operating and implementation experiences.
• Strong analytical ability to measure consumer behavior and preference and use this information to make sound business decisions.
• Communicates effectively and openly with his/her superiors,