Field Support Technician

Date Posted:

2026-02-13

Country:

United States of America

Location:

US-WA-EVERETT-11404 ~ 11404 Commando Rd ~ COMMANDO

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position.​ The company will not seek an export authorization for this role.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

As a Field Support Technician, you will perform service activities associated with installing, maintaining, and servicing Collins Aerospace Interior seating products at aircraft manufacturing facilities or customer sites. 

What You Will Do:

• Assist in orienting, training, assigning and checking the work of technical/business support employees

• Travel independently when needed to other locations to work in support of products

• Demonstrates behaviors in line with Collins Leadership Behaviors and Values

• Provides support to customers in solving technical problems incurred in the installation or operation of company products; consults with customers regarding pre and post-installation problems; may review customer equipment interface requirements.

• May familiarize customers with the maintenance and use of their products and drawings.

• Troubleshoots and diagnoses system/equipment interfaces problems during installations.

• Performs preventive maintenance, modifications, and field changes to installed equipment as necessary.

•  Provides support in the conduct and performance of equipment/system acceptance testing following installation.

• Use applicable drawings and tools to troubleshoot problems

• Ensure all necessary documentation is correct and completed for works carried; and, all systems are updated and reflect current status against daily work plan (Velocity/CMES, WUC’s)

• Assists engineering in determining and solving equipment design problems, evaluating product performance, and conducting field trials.

Qualifications You Must Have:

• Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience

Qualifications We Prefer:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

• Ability to write reports, business correspondence, and procedure manuals.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• Ability to define problems collects data, establish facts, and draw valid conclusions.

• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• While performing the duties of this job, the associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, talk or hear.

• The associate must occasionally lift and/or move up to 25 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• While performing the duties of this job, the associate is occasionally exposed to wet and/or humid conditions and outside weather conditions.

• The noise level in the work environment is usually moderate.

What We Offer:

Some of our competitive benefits package includes: 

• Medical, dental, and vision insurance.

• Three weeks of vacation for newly hired employees.

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.

• Tuition reimbursement program.

• Student Loan Repayment Program.

• Life insurance and disability coverage.

• Optional coverages you can buy: pet insurance, home and auto insur