At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

About the Role

The Enterprise Data and AI  (EDAI) organization unites data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences.

The EDAI organization also incorporates technology R&D and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact.

The Director Assistant serves as a strategic partner and Chief of Staff to the EVP of Enterprise Data & AI (EDAI)  and their senior leadership team, driving operational excellence, workforce planning, and colleague engagement across the organization. This highly visible role is ideal for someone who thrives at the intersection of strategy, operations, and leadership enablement—supporting the execution of enterprise priorities in Data, AI, and technology innovation. You’ll act as a connector across teams, ensuring alignment, clarity, and impact in how EDAI delivers value to the enterprise.

What You’ll Do  

• Partner with EDAI and Tech leaders to set and deliver on strategic priorities across data, AI, and innovation.

• Lead operational excellence — from resource planning to tracking progress and impact.

• Craft clear, compelling communications and executive presentations that tell our story and align teams.

• Drive leadership engagement, planning offsites, town halls, and initiatives that strengthen our culture.

• Foster collaboration across engineering, product, and business functions to turn vision into action.

• Oversee strategic workforce and investment planning, ensuring resources and priorities align with enterprise goals.

• Partner with HR and leadership to champion colleague engagement and talent development initiatives.

• Stay current on emerging trends in data and AI, synthesizing insights to guide strategic decisions and innovation. Director Assistant, Enterprise Data & AI (EDAI)

What We’re Looking For

• 5+ years of previous experience in a technology or product management role.
• Bachelor's Degree Preferred. 
• A strategic, proactive leader with a passion for data, AI, and technology innovation. 
• Excellent storytelling and communication skills — written, visual, and verbal. 
• Strong organizational and project management abilities; thrives in fast-paced, complex environments. <