Assistant Shift Manager Security

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Security Assistant Shift Manager, you’ll lead and oversee the team during your assigned shift, ensuring operations run smoothly and efficiently. You’ll make sure the team meets performance expectations while fostering a safe, secure corporate environment for both employees and visitors. This role requires maintaining compliance with company policies, gaming regulations, and state laws — all while supporting an exceptional employee and visitor experience.

THE DAY-TO-DAY:

• Lead and Manage the Team: Oversee security officers, support staff, and department operations — including interviewing, hiring, scheduling, training, performance evaluations, and enforcing policies through coaching and discipline when needed. Ensure proper staffing, work assignments, and station coverage to maintain smooth operations.

• Ensure Safety and Compliance: Promote a safe and secure environment for guests and employees by enforcing company policies and adhering to state, local, and regulatory requirements.

• Coordinate with External Agencies: Serve as the key point of contact with outside agencies during security incidents, ensuring smooth communication and collaboration.

• Support and Oversee Investigations: Assist management with onsite investigations and, when necessary, take the lead on coordinating and supervising these efforts.

• Monitor Security Operations: Oversee security-related processes to ensure efficiency and accuracy.

• Deliver Exceptional Service: Respond promptly to inquiries and concerns — resolving issues directly or collaborating with the appropriate teams to provide timely solutions.

• Respond to Emergencies: Act quickly during guest or employee emergencies, manage reported threats, document incidents, and ensure proper escalation for thorough reporting and resolution.

THE IDEAL CANDIDATE:

• 2+ Years of Prior Relevant Direct security experience in a high-end resort/casino environment or law enforcement and/or military experience, with previous supervisory experience or in a team leader capacity required

• Ability to work varied shifts, to include weekends and holidays is required.

• High School Diploma, GED or equivalent required.

• Proven ability to lead teams, maintain professionalism, and handle challenging situations with confidence.

• Strong interpersonal skills with the ability to communicate clearly and effectively — both verbally and in writing.

• Skilled in Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfortable using office equipment like phones, copiers, and fax machines.

• Experience creating detailed, accurate, and professional investigative reports.

THE PERKS & BENEFITS:

• Prioritize your wellness, access programs crafted to nurture your mental and physical health. 

• Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond! 

• Savor delicious meals for free in our employee dining room. 

• Park with ease—whether you're on or off shift, it's free! 

• From healthcare to financial support and generous time-off options, we’ve got you covered. 

• Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.Aspx?RequestID=917d982a5235

Are you ready to JOIN THE SHOW? Apply today!