Senior Manager, Software Asset Management

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

We are seeking an experienced Senior Software Asset Manager to join our team. The ideal candidate will have a deep understanding of end to end Software Asset Management including lifecycle management, experience working on ServiceNow SAMPro environment and Flexera, and awareness of discovery tools. Candidate must have industry recognized certifications such as IAITAM Certified Software Asset Manager, Microsoft Licensing,etc.

Key Responsibilities:

• Responsible for operational and strategic management of the software portfolio to optimize the value, cost and minimize the risk for Software and SaaS investments.

• Expertise reading US SW contractual agreements and managing the license entitlements and metrics throughout the lifecycle.

• Review Top Spend Publisher Software Products for software product spend, accuracy, and optimization.

• Assist in any Software Rationalization initiatives to reduce software spend.

• Track, maintain, and orchestrate license and maintenance agreement renewals with software owners

• Manage software license information including licensing contracts, SW agreements, license metrics & SW models.

• Responsible for software asset management data quality. Provide data insights from various sources showing license entitlements, installations, usage, renewal. Troubleshoots the ServiceNow SAMPro Module for up-to-date normalization, discovery, completeness, and entitlement assurance.

• Collect and maintain accurate Software Licensing information in repositories to address budgeting, software compliance & inventory, contracts, and cost.

• Partners with the Software Owners and IT Software Sourcing and Procurement team during software publisher renewals, true-ups, and reconciliations, audits, as well as assist with dispute resolution and defense initiatives. 

• Advisor to Software Owners to manage enterprise License true-up & reconciliations. Provide support during software publisher audits. Assist with dispute resolution. Recommend audit defense initiatives.

• Identify savings opportunities through software re-harvesting and license optimization.

• Design and implement end to end SAM processes from procurement to retirement of software.

• Develop and maintain SAM metrics and KPIs to measure the effectiveness of software asset management capabilities and identify areas for improvement.

• Actively assesses risk and cost reduction opportunities and makes recommendations to Software Owners and Software Asset Management leadership to optimize the software asset portfolio.

• Stay up to date on SAM trends and best practices to ensure that the organization is leveraging the latest innovations and technologies.

• Oversee the decisions regarding software license agreements, metrics, types and terms which impact the software landscape at BMS

• Manage the ServiceNow Content library with publisher part number library requests.

• Expand the SaaS Software subscription usage visibility by integrating to SaaS provider portals. Perform reconciliations to prove the accuracy of the integrations and confirm with Software Product Owners.

• Expand the SAM Pro Software License Metering Program through training initiatives for license reclamation, reharvesting and license portfolio reviews for renewals and cost savings opportunities.

• Partners wit