Principal Network Engineer

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

Brightspeed has an exciting opportunity for a Principal Network Engineer to join our team! As the Principal Engineer on the Network Architecture team, you play a critical role with regards to optimization of our copper architecture. You will partner directly with the Director of Network Architecture to make the strategic and daily operating decisions that go into optimizing our copper network solutions.

This role will help ensure cross-functional collaboration, and organizational performance and help team members deliver on KPI.  Additionally, in this role, you will ensure the Axon platform is functioning as expected. New features and enhancements may be required to ensure we are providing the best customer experience in the areas that are still served by fiber & copper facilities.

The Principal Network Engineer reports directly to the Manager Network Architecture but will also require daily collaboration with all the Operations Support & Innovation leadership team.

Come join the team that will build the fastest fiber-optic network in America!

As the Principal Network Engineer, your duties and responsibilities will include:

• Subject Matter Expert on the deployment of Axon Orchestrator, vEdge and ACS.
• Sole responsibility for ensuring CPE equipment and network device interoperability.
• This role will work alongside the Network Architects to plan, manage and develop the CPE and Metro Access Network
• This role will meet with Operational teams to ensure concerns are addressed and cared for in the optimization methods.
• Defect/Enhancements will be worked back with vendor and tested through lab.

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree or equivalent experience in Telecom Network design and deployment
• Strong expertise in Network Infrastructure, Element Management Systems and CPE device protocols
• Strong experience in Axon devices, Axon Orchestrator and ACS
• Great communication skills to work cross-functionally with teams to drive deliverables.
• Proficient in Microsoft Office products, specifically PowerPoint, Excel, and Word
• Great presentation skills and able to summarize deep, complex issues into executive-level material.
• Ability to conduct device testing in a telecom lab environment. 

BONUS POINTS FOR:

• Telecom Lab Experience
• Experience in TR-69 and TR143 protocols.
• Wi-Fi testing knowledge 

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Additional Information

All your information will be kept confidential according to EEO guidelines.

WHY JOIN US?

We aspire to contemporary ways of working.

At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality inte