Program Director / Licensed Adult Day Program Operations

Company Description

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs.

About the Role:

We’re currently hiring a Program Director for our Rohnert Park Day Program, a unique community-based service site that supports individuals with intellectual and developmental disabilities.

This is an operational leadership role, not an administrative or clinical-only position. This is not a desk job. It is a visible, lead-from-the-front, hands-on leadership role that requires strong presence, resilience, and real experience supporting individuals with complex behaviors.

You will be actively involved in the day-to-day operations of a high-behavior program, including being physically present on the floor, supporting staff during escalations, and modeling expectations in real time. The individuals served may exhibit behaviors such as physical aggression, self-injurious behavior, elopement, and property destruction.

This role requires a leader who can step into challenging situations, maintain composure, and guide their team through them. Your staff will look to you for direction, accountability, and support. Success in this role comes from leading by example, building trust through action, and creating a structured, consistent environment for both staff and the individuals we serve.

Wage & Benefits

• Starting Salary: $75,000
• Full Wage Scale: $75,000 to $83,596.59 (Future increases within the posted range are based on tenure and performance per Dungarvin’s compensation guidelines.)
• This role offers strong growth potential within Dungarvin for leaders who demonstrate the ability to stabilize and lead complex programs.
• Medical, Vision and Dental Insurance for eligible employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for eligible employees
• Pet Insurance
• Life Insurance for eligible employees
• 401 K plan with up to  3% employer match for eligible employees
• PAID TIME OFF (PTO) for eligible employees
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• National Brand Discounts
• Tapcheck - early pay access
• PAID training and orientation

Job Description

What You'll Do

As a Program Director, you'll be responsible for the full operation of the program, including:  

• Lead daily operations, staffing, scheduling, payroll, budget oversight, and service delivery for a high-needs adult day program
• Provide hands-on leadership by being present on the floor, coaching staff, and stepping in during high-behavior situations
• Train, develop, and hold staff accountable to performance expectations
• Develop engaging, workshop-style activities that promote independence and life skills
• Implement person-centered service plans and behavior support strategies
• Support behavioral interventions and model best practices in real time
• Ensure compliance with Title 17, Title 22, Community Care Licensing standards, internal policies, and all regulatory guidelines
• Maintain accurate documentation and oversee audits and quality assurance efforts
• Partner with Regional Center, Community Care Licensing, families, residential providers, and other community partners
• Manage program performance, staffing stability, and overall environment
• Oversee budget expectations, payroll, and program expenses
• Build and maintain a culture of accountability, engagement, and consistency

Skills & Competencies

• Experience leading teams in licensed programs such as Adult Day Programs, Residential programs, EBHS, Level 4 homes, or similar high-behavior settings
• Strong understanding of behavioral intervention, trauma-informed care, and person-centered planning
• Working knowledge of compliance, audits, and regulatory expectations
• Ability to manage operations, staffing, and documentation simultaneously
• Comfortable addressing performance concerns and holding staff accountable
• Leads by example and is willing to be physically present and engaged in the program

Qualifications

Required Qualifications

• Bachelor’s degree in a human services OR equivalent experience
• Minimum of 3 years of experience in a human services delivery system