Jobs and Careers

Corporate Counsel, Telecommunications & Regulatory

San Ramon, United Statesfull_timeVerifiedPosted 8 Jul 2026

💰 $214,000/yr($169,000/yr – $214,000/yr)

About the role

About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Position Overview

Dialpad develops and delivers AI-powered voice, messaging, and contact center solutions to enterprise customers worldwide. As a provider operating at the intersection of cloud communications and artificial intelligence, Dialpad is subject to a complex and rapidly evolving regulatory framework spanning federal and state telecommunications law, AI governance, and consent requirements.

The Corporate Counsel, Telecommunications & Regulatory will serve as the Company’s primary legal authority across this regulatory surface area. The successful candidate will partner directly with Product, Engineering, Sales, and Operations to build scalable compliance infrastructure, provide proactive legal guidance, and ensure that Dialpad’s products and business practices remain on the right side of an increasingly demanding legal environment.

This position reports to the Deputy General Counsel.

Primary Responsibilities

Telecommunications Regulatory Compliance

Serve as the Company’s subject matter expert on FCC and state PUC regulatory frameworks applicable to Dialpad’s UCaaS and CCaaS offerings, including filing obligations, interconnection requirements, and active CPUC proceedings affecting California operations.
Provide legal guidance on STIR/SHAKEN compliance, CLI masking authorizations, and Caller ID obligations under the Truth in Caller ID Act, including identification of exposure and development of remediation strategies.
Monitor and analyze FCC rulemakings, state legislative activity, and international telecommunications developments, translating findings into actionable guidance for Engineering, Product, and Operations in advance of applicable deadlines.
Manage the Company’s regulatory filings and reporting obligations with federal, state, and international agencies.
Advise on carrier and telecommunications interconnection agreements, with particular focus on the allocation of regulatory obligations between Dialpad and its carrier partners.

Voice, Messaging & AI Compliance

Serve as the Company’s authoritative resource on call recording consent law, including CIPA, ECPA, and the patchwork of two-party consent requirements across U.S. jurisdictions, translating legal requirements into product specifications and customer-facing disclosures.
Advise on TCPA and FTSA exposure as it applies to Dialpad’s platform and to downstream customer use cases, with the ability to clearly articulate the distinction between platform liability and customer conduct in commercial and legal contexts.
Provide coverage on A2P and P2P SMS compliance, including CTIA guidelines, carrier requirements, and applicable FCC messaging rules.
Review Dialpad’s AI-powered features—including call transcription, real-time coaching, and AI agents—for compliance with applicable consent and disclosure requirements. Track and advise on state AI transparency laws and automated decision-making regulations as they advance through legislatures and take effect.

Cross-Functional Partnership