Job Summary:

The position is located in NEXCOM Equal Employment Opportunity Office and serves as an Equal Employment Opportunity Specialist on the Equal Employment Opportunity (EEO) staff. The purpose of the position is to lead/guide internal EEO Specialist , process EEO complaints, coordinating Alternative Dispute Resolution (ADR), developing and providing EEO Training, maintaining EEO data, conducting workforce analysis, and reviewing EEO case law  This position will report to the EEO Complaints Manager.

Duties and Responsibilities: 

EEO Complaints Processing

-  Administers the EEO informal and formal complaints processing to include counseling, coordinate ADR and investigations. Incumbent attempts effective resolution during informal stage. 

-  Monitors complaints to ensure effective and efficient completion, and takes appropriate actions to expedite complaint processing, when necessary. Incumbent is also responsible for compiling, reporting, and analyzing statistical data to evaluate effectiveness of program, and determining trends and identifying problem areas. 

-  Establishes the facts, analyzes and evaluates complaints and negotiates informal adjustments with complainant and management whenever possible. Consults with cognizant line officials to develop resolution to complaints of discrimination and prepares final recommendation to Deputy Equal Employment Opportunity Officer (DEEOO) - for acceptance or dismissal. 

-  Assesses vulnerabilities for DEEOO and recommends management action to final resolution/settlement. Reviews Report of Investigation to assure reports are complete and adequately address the issues raised. Ensures EEO complaints based on sexual harassment are properly handled and appropriate notification requirements are met.

Alternative Dispute Resolution 

- Incumbent works with the ADR Program Manager to coordinate and implement effective use of the ADR Program for workplace discrimination complaints. Incumbent may serve as an ADR Convener and uses negotiation and conflict resolution skills to market the use of ADR to parties in dispute. 
-  The incumbent encourages the use of ADR by explaining the advantages and describing the applicable ADR methods to be used. The incumbent assists the parties in clarifying their interests and identifying various resolution options. Incumbent works closely with management officials, employees, subject-matter experts, union officials, and personnel. Incumbent is also responsible for entering statistical ADR information into databases, compiling reports, analyzing statistical data. May also conduct ADR training for various locations within assigned areas.

Affirmative Employment Program (AEP)/Model EEO Program 

- Providing advice, guidance and assistance on efforts to establish and maintain a model EEO program in accordance with EEOC and DON requirements, including (but not limited to) proactively preventing unlawful discrimination, implementing effective accountability measures, and conducting annual self-assessment of the activity EEO program. 

-  Incumbent participates in the analysis of management practices, organizational structures, emplo