Sr. Director Global Infrastructure

Reporting to the CIO, the Sr Director Global Infrastructure will plan and lead Sotera Health’s global technology infrastructure strategy, enabling the sound and secure growth of the company’s fast-paced global business.  You will prioritize customer satisfaction and business results while tracking key performance indicators and managing the infrastructure department to financial targets.  This is achieved by leading efforts for continuous improvement, innovation and delivering reliable production support through leadership of a multi-faceted team including, internal resources, third-party strategic service partners, and managed service providers.  Maintaining an effective partnership and teamwork with internal and external partners and all IT service teams is a key success factor.

We are searching for an energetic self-starter with an entrepreneurial spirit and the ability to improvise and maneuver in a dynamic environment.  You must enjoy and be skilled at team building and development, as well as relationship building and collaborating with organizational leadership. Technical expertise and passion for innovation are a must, but you will balance that with solid business-minded decision making.

The role requires a broad skill set within the technology infrastructure field including strategic and technical management of enterprise architecture, systems, network, security, data centers, telecommunications, and “X”-as-a-Service delivery models.  Candidates must possess the desire to drive projects to their conclusion in an environment undergoing transformation.

• Lead global Systems and Network teams to ensure they are operating at peak effectiveness and efficiency.
• Engage with key leaders of Security and ensure infrastructure teams are maintaining appropriate levels of security and protection
• Engage with key leaders in Enterprise Applications to ensure architecture alignment and collaboration in solution strategy, design and operational execution.
• Lead the selection and development of modern IT platforms and infrastructure to support Sotera Health’s global operations.
• Assist in the development of multi-year strategic plans and annual budgets.  Accountable for monthly operational expenditure to budget alignment.  Oversee project expense to budget alignment.
• Manage vendor relationships to maximize effectiveness of delivery execution and escalation
• Identify automation opportunities to advance operational efficiencies as well as proactive system monitoring and measurement of infrastructure operations.
• Provide Leadership and direction with incident troubleshooting, escalation, and resolution
• Maintain knowledge of current trends and attend appropriate training programs to remain current with skills and compliance requirements.
• Supervisory skills including interviewing; planning, assigning, and directing work; appraising performance; mentoring and developing the capabilities of your team.

Experience/Education required:

• Bachelor’s Degree in Computer Science or related field or equivalent work experience
• 10+ years total IT strategy, infrastructure, and operations experience, including 5+ years transforming and/or leading multi-site enterprise IT organization.
• Experience to include: data center management, cloud services, telecom and network services, compute platform, storage services, IT security, enterprise collaboration and mobility, service management, user support, and disaster recovery services.
• Demonstrated understanding of infrastructure risk management, standards, and best practices
• Demonstrated knowledge of IT compliance risk frameworks, standards, and best practices for audit controls (e.g., GxP, GAMP, COBIT, COSO, CMM, ISO, ITGC, etc…)
• Proven IT transformation leadership and staff development skills in a global IT organization
• Experience managing global programs and projects

Preferred Experience (not required):

• Experience partnering with Plant Engineers and familiarity with Industrial Control Systems
• Experience in working with external auditors and regulatory agencies and their requirements (e.g., SOX, FDA, NRC, etc…)
• Working experience and knowledge of IT Service Management Practices (ITIL) - Incident, Change, and Problem Management processes.

Capabilities:

• Supervisory skills including interviewing; planning, assigning, and directing work; appraising performan