Agency Relationship Specialist

Company Details

 

Berkley One is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents, cutting-edge digital tools, and the strength of the Berkley brand.

 

Why Join Us?At Berkley One, you’ll be part of a forward-thinking team that’s reimagining personal insurance. We’re building solutions that are as sophisticated and agile as the clients we serve—individuals and families who value innovation, simplicity, and exceptional service. You’ll collaborate with passionate professionals, leverage modern technology, and help shape the future of our industry.

 

What We Value

• A client-first mindset with a passion for delivering exceptional experiences
• Curiosity, creativity, and a drive to challenge the status quo
• Collaboration across disciplines to build smarter, more intuitive solutions
• Integrity, expertise, and a commitment to excellence

Join us in creating a new standard in personal insurance—where protection meets possibility.

 

This role will be based in our Chicago, IL office.  We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

 #LI-AV1  #LI-hybrid  #HighNetWorth  #PrivateClient  #HNW

The Company is an equal employment opportunity employer.  

Responsibilities

As an Agency Relationship Specialist, you will be responsible for executing Berkley One’s agency management strategies to meet or exceed growth and profit targets. We'll trust you to have a deep expertise in selling our products and services to customers including agents, brokers and insureds. You'll have the responsibility to serve as a resource to peers by providing agent coaching and handles our most complex customers.

 

What you can expect: 

• Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
• Internal mobility opportunities 
• Visibility to senior leaders and partnership with cross functional teams
• Opportunity to impact change
• Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

We'll count on you to:

• Be the first on the scene working on Berkley One’s largest and most complex accounts to understand the goals of the submission
• Execute campaigns with marketing team to help our agency partners grow their book of business
• Consult and assist agency partners with how to optimize the rate for customers, understand our target market and find creative ways to approach an account
• Innovate with the team and larger organization to effect the changes you want to see whether it be in the day to day or larger organization priorities
• Identify the accounts we want in our portfolio using cutting edge technology models and proactively go after them with your influence skills
• Collaborate with the distribution team to drive new business, round out prospects and upsell coverage options

Qualifications

What you need to have:

• Bachelors degree or equivalent
• Minimum of 3 years of successful agency management experience at a high net worth Personal Lines carrier or equivalent experience contributing at an insurance agency. 
• Collaboration with a high performing marketing/sales team in a high growth, fast paced environment. You are an outstanding team member and task oriented
• Exceptional oral and written communication skills. Your communication style is flexible to the situation. You communicate clearly and with a purpose
• You can easily form relationships and talk to anyone.  You will be an ardent, pro-active advocate for Berkley One customers and are passionate about their brand experience
• Calm under pressure. You have excellent organizational skills, integrity, and great follow-through on tasks. You are comfortable challenging norms while working collaboratively with colleagues at all levels of the organization

What makes you stand out:

• Incredible empathy and understanding of the needs of our customers, both insureds and their agents alike.
• A love of process and optimization. You are excited about the opportunity to experiment with building the Berkley One brand and telling t