Sr. Product Manager, Core Experience, CoCounsel TAA

Summary:
This role is for a team that is building Thomson Reuters' AI Assistant for CPA Firms. We're redefining how an entire industry works. As the market-leading AI assistant for CPA firms, we're transforming workflows, automating complex tax processes, and empowering accountants to focus on high-value strategic work. Born from a successful startup acquisition, we operate with the agility of a nimble team while leveraging Thomson Reuters' unparalleled content, integrations, and distribution reach.

About the Role
You'll own the core product experience that thousands of tax professionals rely on daily. This isn't about incremental improvements; you'll drive fundamental innovation in how AI assistants work within tax workflows, from reimagining core interaction paradigms to crafting specific features that delight users. You'll work directly with our engineering teams in a culture that values autonomy, rapid iteration, and bold product decisions.
 

What You'll Do:

• Shape the product vision for core AI assistant capabilities and user experiences

• Drive feature development from conception through launch, working closely with autonomous engineering teams

• Own user research and insights to deeply understand CPA firm workflows, pain points, and opportunities

• Define and optimize key user journeys and interaction patterns

• Collaborate with AI/ML teams to translate complex capabilities into intuitive user experiences

• Manage stakeholder relationships across the organization while maintaining focus on user needs

• Analyze product performance and iterate rapidly based on user feedback and data

About You
Domain Expertise:

• Experience with tax software, tax preparation workflows, or accounting firm operations

• Deep understanding of CPA firm dynamics, roles, and seasonal workflows

• Familiarity with tax compliance processes and professional accounting standards

Product Skills:

• 5+ years of product management experience, preferably in B2B SaaS or professional tools

• Strong UX intuition and experience designing complex workflow applications

• Track record of shipping successful features in fast-paced environments

• Experience working with AI/ML capabilities and translating them into user value

Working Style:

• Autonomous operator who thrives with minimal oversight and maximum ownership

• AI-native in your daily workflow—you already use AI tools to enhance your productivity

• Intellectually curious with a bias toward experimentation and learning

• Excellent communicator who can influence without authority and build consensus

• Adaptable to changing priorities and comfortable with ambiguity

#LI-SS

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our