Controls Integration Engineer, Mechatronics & Sustainable Packaging, Customer Experience (MSP-CX)

MSP-CX is looking for a Controls Integration Engineer to be part of our global team to deliver the next generation of world-class fulfillment systems through the use of advanced technology. Successful candidates are natural self-starters who have prior engineering experience in the integrated automation project life cycle, including development, design, implementation, enhancement, and support.

The Controls Integration Engineer will be part of a full product life cycle and responsible for successful delivery of units for development and operations. You will serve as a liaison between Fulfillment Center Operations (our customer), product design and development engineers.

This role will require the ability to build relationships across a cross functional team capturing and synthesizing the voice of the customer. Their primary goal is to own the field activities integrating, deploying, and troubleshooting solutions for new mechatronics systems and packaging technology; act as a liaison for internal and external resources and be on call as needed to support downtime events. This position will also provide proper training and support to facility controls technicians on system troubleshooting and preventive maintenance to focus on the system performance improvement and optimization. In parallel with the Deployment Teams you will support performance ramp of the technology deployment at scale.

You are able to take the lead on the implementation and delivery of complex system designs and MSP technology in ambiguous and complex problem spaces. You integrate systems for safety, security, stability, and efficiency. You participate in the full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs.

Flexible locations across the US and travel up to 75%.

Key job responsibilities
* Write control specification documents for deployment of technology products.
* Integrate control system products and partner with suppliers and customers.
* Commissioning: working with all the stakeholders to optimize the workcell to predefined success criteria to ensure smooth handover of technology products.
* PLC troubleshoot and diagnostic.
* Own controls/software commissioning tasks for technology products.
* Design and develop commissioning tools and customer-facing components to facilitate scalable business growth.
* Lead initiatives to enhance engineering, testing, and operational best practices within the team.
* Conduct comprehensive analysis and testing of both existing and prospective engineering solutions and components.
* Collaborate with cross-functional teams to develop control specifications and training materials.
* Lead incident follow-up, root cause analysis, and documentation.
* Engage in industrial engineering design for both existing and new material handling systems across our global network.
* Ensure strict adherence to all Health & Safety (H&S) protocols and actively contribute to the identification and mitigation of potential H&S risks.
* Foster effective relationships by partnering with various stakeholders.

About the team
This team stays close to our customers and strives to always build and design our tech with them in mind with a focus on end-to-end user experience. We also pride ourselves on having an open and ongoing dialogue with our stakeholders and customers so we can build trust and innovate on their behalf. Someone who joins this team will be engaged with engineers and stakeholders dedicated to supporting Sub Same Day delivery and other businesses; focusing on delivery optimization and emerging business needs with a balance of scrappy vs long term supported solutions.

We are open to hiring candidates to work out of one of the following locations:

Richmond, VA, USA

Basic Qualifications

- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- Experience tools for automation (building, testing, releasing or monitoring)

Preferred Qualifications

- Knowledge of and proficiency in the use of Python scripting language
- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.