District Director

Job DetailsJob Location: National Response Team - Chantilly, VA 20151Position Type: Full TimeEducation Level: 4 Year DegreeJob Category: ConstructionJOB SUMMARY

The District Director oversees all aspects of operations for the assigned branches within their district. A district will typically have a mix of new and existing branches. The District Director has a primary focus on building business for the existing and new branches and holding General Managers accountable to accomplishing goals and developing their teams. This person provides tactical oversight to their teams to ensure continuity of service excellence to all of Jenkins’ customers. The District Director coaches the branch leaders to provide excellent service and is the point of escalation when needed. This position focuses on “delivering the promise” that we make to our customers – primarily at the branch level.

ESSENTIAL DUTIES AND RESPONSIBILITIES for the District Director:


Lead assigned General Managers in planning and implementation of strategies and tactics required to fulfill branch objectives, particularly in assuring sales and earnings growth
Develop a plan for ensuring that branch/GM goals are met with respect to line items below and proactively resolve issues:

Annual revenue (top line) – as defined in Fall Planning
Gross Margin – as defined in Fall Planning
EBITDA – as defined in Fall Planning


Monitor branch financial reports to ensure budgetary compliance with goals
Develop, recommend, and implement policies and procedures for the region – in alignment with peers - to ensure maximum revenue and profit Interface with existing clients to ensure client satisfaction and retention, particularly for escalated issues
Interface with existing clients to ensure client satisfaction and retention, particularly for escalated issues
Train, motivate and develop teams to achieve a high level of morale and efficient use of human resources while meeting revenue goals
Oversee the preparation of and adherence to training sessions and presentations on performance, quality, safety and people operations
Use financial reports of the region to ensure budgetary compliance with goals and create plans to improve as needed
Hold General Managers accountable for completing all daily, weekly or monthly reports on a timely basis meeting all deadlines
Recruit for both district and branches to assist in developing talent following Jenkins’ University training, positioning employees to lead new markets for the organization
Visit branches regularly to inspect operations and ensure compliance



Proactively oversee Accounts Receivable and collections for optimal recovery of funds
Ensure ongoing compliance with all applicable state and federal regulations as well as Company policy and Accreditation Standards



Professionally represent Jenkins in the marketplace



All other duties as assigned

QualificationsQUALIFICATIONS AND SKILLS:


Bachelor's degree from four-year college or university and four+ years related experience in managing salaried teams; or equivalent combination of education and experience  
Excellent customer service
Demonstrate the ability to write routine reports, correspondence, and the ability to speak clearly and effectively using the English language with customers and/or employees of organization
Excellent interpersonal skills with good negotiation tactics; able to handle conflict resolution
Proactive and independent with the ability to take initiative
Excellent time management skills with a proven ability to meet deadlines
Proficient with Microsoft Office Suite or related software
Great attitude, trustworthy, dependable, and a pleasant personality


 

LANGUAGE SKILLS:                                                 

The District Director must possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Demonstrate the ability to write routine reports, correspondence, and the ability to speak effectively to customers and/or employees of organization in the English language.

TECHNICAL SKILLS:                                                  

To perform this job successfully, the District Director should have knowledge of industry related software be able to “touch type” and be familiar with software like Microsoft Office Suite (Excel, Word, Outlook, etc.); able to communicate via cell phone and appropriate apps.

REASONING ABILITY:

The District Director should possess the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. They should also have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form in the English language.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the District Director is regularly requir