Project Staff (Temporary position, No Benefits)
Navy Federal Credit UnionAbout the role
Validate and process checks and/or financial instruments received from multiple sources within posting deadlines, in compliance with state and federal regulations that govern payments processing. Process basic transactions and exceptions. Research, resolve, balance, and reconcile basic adjustments received via the Federal Reserve Bank (FRB), financial institutions and business units in compliance with federal, state and internal organizational procedures. Receive incoming check files from other financial institutions and post funds in compliance with regulations and company policies. Adhere to internal controls to minimize risk and prevent losses. Support branch, division and Navy Federal's goals and objectives. Work with regular supervision and receives general direction and guidance on work priorities.
- Prioritize, process and reconcile incoming and outgoing financial items from direct presentment banks, the Federal Reserve Bank (FRB), Navy Federal branches, Mail Remittance, ATM, eDeposits, or other sources for clearing
- Make payment decisions on negotiable instruments that require special handling, e.g. stop payments, cancelations, voids, duplicate paid drafts, and escheatment
- Organize work according to item type (e.g. on-us, returned items, Savings Bonds etc.) to ensure adherence to established deadlines/guidelines
- Initiate Check Adjustment and correspond with the FRB via an automated system to resolve incorrect payment amount, duplicate or false presentments
- Research and investigate escalated problems involving member and corporate check transaction; processes corrections to exceptions transactions
- Review status of outstanding transaction and initiate corrective action for transactions
- Review transactions flagged as fraudulent or suspicious; determine risk level based on OFAC regulations and complete appropriate documentation; escalate confirmed fraudulent or suspicious transactions to Security
- Remain current on industry rules and regulations governing checks and other financial transactions
- Perform on-going quality control to ensure efficiency and accuracy of processes and procedures
- Perform end of day balancing for Incoming and Outgoing Check transaction
- Obtains and prepares additional documentation for check adjustments to be provided to internal business units, financial institutions and the FRB
- Respond to general requests from members, internal business units, FRB and financial institutions
- Maintain a general awareness of FRB rules, regulations and operating guidelines
- Adheres to internal controls and procedures to minimize risks and prevent losses
- Perform other duties as assigned
- Familiarity with accounting reconciliations and principles
- Exposure to in processing incoming and outgoing checks transactions
- Exposure to in processing incoming Check Adjustment, Corporate transactions and
- Reconcile General ledgers
- Familiarity with industry rules and regulations governing checks and other financial transactions
- Basic skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
- Familiarity with payment rules and regulations
- Familiarity with FRB rules, regulations and operating guidelines
- Ability to handle multiple tasks simultaneously with a high degree of accuracy
- Exposure to working in a high volume, fast paced environment
- Effective in the use of PCs and related software packages
- Effective skill exercising initiative and using good judgment to make sound decisions
- Basic skill interacting tactfully and effectively in difficult situations
- Basic research, analytical, and problem solving skills
- Effective verbal and written communication skills
Desired Qualifications
- Familiarity with NFCU credit/debit card products, services, processes, procedures and related dispute/fraud
- Familiarity with of Navy Federal's functions, philosophy, operations and organizational objective
Hours: Monday - Friday, 6:30AM - 3:00PM
Location: 820 Follin Lane, Vienna, VA 22180
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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- Forbes® 2025 America’s Best Large Employers
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