Principal Product Designer

Everly Health's mission is to transform lives with modern, diagnostics-driven care, and we believe that the future of healthcare is meeting people where they are. Headquartered in Austin, Texas, Everly Health is the parent company to Everlywell, Everly Health Solutions, Natalist, and Everly Diagnostics. We've set a new standard of people-focused, diagnostic-driven care that puts patients at the center of their own health journey.
Our infrastructure guides the full testing experience with the support of a national clinician network that's composed of hundreds of physicians, nurses, genetic counselors, PharmDs, and member care specialists. Our solutions make world-class virtual care more attainable with rigorous clinical protocols and best-in-class science to tackle some of the healthcare industry's biggest problems.
We’re hiring a talented Principal Product Designer to lead the design of innovative digital health solutions, concentrating on innovative products that will build the company’s future vision. Day to day, you will help lead agile teams in UX and design best practices, demonstrating and teaching rigorous and best-in-class-design. You will lead product ideation and vision development using an iterative, user-centered design process, and then own the creation process in order to produce high fidelity visual designs and prototypes. Your designs will help the entire team - from engineers, to company executives - believe in the vision of our product. Given our unique service model, your work will inspire a broad range of digital health touchpoints and interactions, leading to health improvements for millions of consumers. You will bring passion, compassion, and a collaborative spirit to everything you do.
In your role at Everly Health you will lead in the following areas-

Product Design

• Influence human-centered design practices through deep expertise
• Tell stories that inspire and compel audiences to align on direction
• Produce designs for new and existing features and products through wireframes, visual comps, prototypes and design specifications
• Lead design collaboration helping to drive the team to better process
• Develop frameworks for collection and management of user feedback
• Articulate the vision for our user experience, and messages that vision effectively across the organization
• Demonstrate strong strategic agility, driving teams to MVPs while keeping focused on the vision
• Lead planning with engineers and product managers to identify expansion opportunities for the UX
• Mentor members of the design team, helping them develop their craft

Conceptual Thinking

• Plan and facilitates generative workshops to help define solutions for large problems
• Proactively work to identify gaps in UX across departments, and drives meaningful change
• Conduct visioning exercises across teams in order to identify the possibilities of our product
• Lead human-centered research efforts, uncovering impactful insights

Cross-Team Collaboration

• Partner with stakeholders in Product, Engineering, and Marketing to identify problems and constraints, effectively identifying the opportunities most impactful to the business
• Demonstrate the value of design by building trust in our process and recommendations
• Ensure that our product design brings the brand voice and strategy to the forefront, through close collaboration with marketing
• Synthesize the work across teams into a user-centered vision
• Uphold product quality by ensuring that design solutions are implemented as intended

What are we looking for in a Principal Product Designer

• 12 years of professional experience in digital product design, including at least 7 years in a lead or senior role
• Subject matter expertise designing digital products inside an Agile environment
• Thought leadership in user-centered design
• Mastery of visual design, user interface and interaction design, and prototyping
• Expert facilitation, collaboration and consensus-building skills, especially among executive-level stakeholders
• Develops clear and achievable workstreams for complex problems, with little direction
• Strong interest in expanding design tools and design systems
• Portfolio gives example of cohesive, compelling strategic visions for experience, product, and service challenges

Nice to have

• Experience in the healthcare industry

We love working here because

• We believe in the Everlywell mission to make lab testing affordable, accessible, and insightful for all Americans
• Our individual contributions have an outsized impact given our current size and scale
• High-quality work is the rule, not the exception
• We celebrate our wins together, not in