Manager, HR Applications

Overview

Manager of HR Applications is responsible for day-to-day management of MHS HR Applications and facilitates various multi-disciplinary teams responsible for operating, updating and supporting all production business applications.  Responsible for planning, organizing, managing, communicating, and controlling the analysis, evaluation,  design, maintenance, and support of complex and highly integrated computer-based business software and is responsible for ensuring a Memorial Health System integrated plan for all business applications. Works closely with the IS Finance to manage project level fiscal accountability, vendor invoice validation and payment approvals.  Considering that Business Applications personnel may be required to work on special projects from time to time, the Manager of Business Applications must be flexible and resourceful in developing alternate staffing plans when appropriate. Develop and maintain the Business Applications department as a center of excellence. Develop strong relationships with business owners and stakeholders across the health system. Develop Business Applications staff to leverage their talents for excellent performance and increase employee engagement. As an IS Leadership team member, the incumbent will work to integrate all activities across MHS and model appropriate behavior as exemplified in the MHS Behavioral Standards and Mission and Values Statement.

Qualifications

Education:

• Bachelor’s degree in computer science or other related field is required.A minimum of three to four years previous experience, particularly in areas of business applications management, or similar experience may be considered in lieu of educational requirements.  Master’s degree (either MBA or MS) in Business, Computer Science or related field preferred.

Experience:

• Six or more years experience in Information Technology including project management, advanced support management or other similar experience required.
• Minimum one to two years previous supervisory/demonstrated leadership experience required. Demonstrated management skills particularly in the management of people, hardware, software, and other IT-related resources including budgetary responsibilities are required. 

Other Knowledge/Skills/Abilities:

• Demonstrated problem solving skills and ability to consistently exercise sound judgment, initiative and creativity in all circumstances, including very stressful situations and ability to effectively manage competing priorities is essential.
• Demonstrated ability to communicate effectively with all levels of staff both in and outside of IS is essential.
• Demonstrated technical- and business-focused written, verbal and presentation skills required.
• Demonstrated ability to work effectively in a multi-disciplinary team environment is essential. Must be equally as comfortable in leadership roles as in supporting roles of other team members.
• Demonstrated ability to execute projects from start to finish including the development, measurement and reporting of key performance indicators and commitment to continuous quality improvement is essential.
• Demonstrated ability to achieve results and inspire others to do the same is essential. Personal accountability for results is essential in this position.
• Demonstrated ability to lead in the development, buy-in and implementation of policies and processes.

Responsibilities

Effectively manage large and small-scale projects. Exercise good project management discipline and rigor in managing tasks, deliverables and human resources as well as practicing shrewd fiscal management and accountability.  Complete projects on time and on budget.  Ensure all scope changes are evaluated, communicated and approved by the appropriate parties prior to implementation.

 

Works with MHS employees across all levels and departments and manage situations and requests for services using influential management skills, diplomacy, and tact within a framework of exceptional customer service. Must effectively manage competing priorities.

 

Ability to and interest in developing Team Members on the job through coaching and mentoring is essential. On-going dedication to the professional development of self and staff is essential for success in this role.  Provide timely and constructive feedback to ensure staff is performing as expected.  Perform all elements of supervision as appropriate including performance evaluation, goal setting, weekly status reporting of results, recognition, job description development and compensation management.

 

Subject to call-back at all times. Must be available to support the organization and staff as necessary particularly in crisis or downtime situations as necessary.

 

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