Principal Product Designer

About the team

The Zillow Experience Design (ZxD) team is a fast-paced, collaborative, and driven product design team. We’re a tight-knit, fun-loving, and upbeat group. Meet us and learn more: https://www.zillow.com/careers/design/
We are a multidisciplinary team. Our roles include product design, content design, experience research, design systems, and design operations.
We build useful, usable, and innovative experiences for Zillow customers. These experiences live across web, mobile, and internal software platforms.
Our team cares deeply about solving problems for real people – customers, co-workers, and everyone else. We seek to make everything a little better than we found it.

About the role

As a Principal Product Designer on the Design Technology and Artificial Intelligence team, you’ll help define the next generation of interactive and immersive experiences at Zillow. You’ll explore new ways for people to see, understand, and connect with homes through 3D, interactive media, and adaptive system-driven experiences.

This role sits at the frontier of design and technology at Zillow. You’ll explore new mediums and paradigms, quickly prototype ideas to test what’s possible, and translate those explorations into experiences that can scale. You’ll balance bold vision with high-quality execution — moving from early exploration to polished delivery — to bring new interaction models to life. Collaborating closely with engineers, product managers, and researchers, you’ll expand what’s possible in Zillow’s customer experience.

Responsibilities:

• Design digital experiences across web, iOS, Android, and immersive media platforms

• Advocate for customer needs and ensure designs balance usability, innovation, and delight

• Partner with product managers, engineers, researchers, and other designers to shape immersive and media-rich experiences

• Architect the service design and information architecture powering automation-driven experiences.

• Lead design activities like problem definition, storytelling, prototyping, journey mapping, and user testing

• Propose, test, and evaluate ideas that improve Zillow customer experiences

• Create coherency, interaction models, and UI patterns that scale across experiences

• Present design work, gather feedback, and align cross-functional partners

• Lead multiple projects independently and deliver high-quality work on time

• Partner with other designers to ensure design consistency and excellence

• Share expertise and mentorship to help others develop skills

• Contribute to the evolution of Zillow’s design practice in emerging media

• Contribute, learn, grow, and have fun!

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $173,300.00 - $276,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 7+ years as a product designer, UX designer, or design lead with a proven record of shipping impactful products

• Strong communication, collaboration, and storytelling skills

• Experience taking products from exploration to launch

• Proven ability to thrive in ambiguity and demonstrate high agency

• Experience with emerging technologies and building new types of customer experiences

• Ability to think in spatial and immersive design terms (3D/AR/VR experience is a plus)

• Experience identifying customer insights through user research and discover