Associate Director, Content Policy - The Orchard

<h2><strong>About The Orchard</strong></h2> <p>The Orchard is a leading global music distributor and Artist &amp; Label services company operating in 50+ markets worldwide. The Orchard empowers creators and businesses to grow and adapt in the dynamic global music industry. We specialize in being artist focused, blending industry expertise and technology, leveraging data to drive success, and providing streamlined digital and physical distribution solutions. The Orchard’s comprehensive artist &amp; label services offerings include marketing, sync licensing, premium video services, transparent data analysis, advertising, rights management, radio promotion, D2C, and more.</p> <p>The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.</p> <p>Reporting to the SVP, Content, the Associate Director, Content Policy will lead The Orchard’s efforts to identify, investigate, and mitigate catalog‑level risks within our client base. This role focuses on fraud detection, suspicious or non‑compliant client behavior, ambiguous content scenarios, and policy interpretation across DSPs. You will act as a key decision‑maker for borderline or unprecedented cases, ensuring The Orchard’s catalog remains compliant, reputable, and aligned with DSP and industry standards.</p> <p>This position requires someone who is comfortable using data and pattern‑recognition to surface risks at scale, helping to spot issues early and guide proactive intervention. You will need to have experience with AI agents. Ability to define ambiguous issues and find unambiguous scalable solutions. You will work closely with Legal, Operations, and Relationship Management teams, providing guidance on gray‑area cases, interpreting policies, and navigating sensitive or nuanced escalations. You will also build processes and frameworks to strengthen The Orchard’s proactive risk posture and help shape our approach to emerging catalog‑integrity challenges.</p> <h2><strong>What You'll Do:</strong></h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <ul> <li>Office- first role, in office 4 days a week.</li> <li>Lead investigations into fraud signals, suspicious activity, or policy‑violating behavior across The Orchard’s catalog; determine root causes and oversee remediation plans</li> <li>Use data to identify trends, anomalies, or recurring patterns that indicate emerging risk areas across the catalog</li> <li>Evaluate and make calls on ambiguous, borderline, or unprecedented content situations that fall outside standard operational workflows</li> <li>Interpret DSP policies and internal guidelines for gray‑area scenarios, providing clear and actionable guidance to internal stakeholders</li> <li>