Manager/Sr. Manager, Facilities & Maintenance

Manager/Sr. Manager, Facilities & Maintenance 

About Leap:

Leap is building the world's largest network of branded retail stores – powered by data, systems and scale. The Leap Platform enables brands to deploy stores that work in concert with ecommerce more rapidly and at significantly reduced cost and risk. Leap brings modern brands to life with compelling, immersive customer experience and data driven operations. Our team is excited by the opportunity to power the next generation of leading consumer brands with a vibrant presence in local communities throughout the country. We're one of the fastest growing companies in the retail/ecommerce space - since launch we've powered stores for dozens of brands, and we're adding more brands and stores each week.

Come take this leap with us. Your ideas, thinking, and voice are wanted.

The Role

The Manager/Sr. Manager, Facilities & Maintenance is responsible for overseeing the maintenance and repairs of all stores across the Leap platform. This position is highly cross-functional, working with store teams, contractors, vendors and internal partners to ensure all stores are maintained to the highest standards, while optimizing cost, efficiency and speed.
 

Role Location

This New York City–based role requires in-office presence 2–3 days per week at our Tribeca location.
 

Key Responsibilities

Facilities & Maintenance 

• Oversee the maintenance and repair of all retail stores by creating a national vendor network to ensure all brand and operational standards are met
• Onboard a national vendor network and manage all corresponding tools 
• Direct the Facilities & Maintenance strategy to identify and prioritize projects and goals that support overall company goals
• Develop, implement and oversee preventative maintenance programs to avoid emergency issues, where possible
• Resolve maintenance issues with an emphasis on fast resolution and minimal business interruption 
• Support all retail teams in addressing operational challenges related to facilities & maintenance
• Responsible for internal communication, timeline and updates related to ongoing maintenance projects 

• Track all local health, safety and building code regulations to ensure compliance across all states
• Maintain records of inspections, permits and compliance 

Vendor & Budget Management 

• Work with vendors and service providers ensuring cost efficiency without compromising quality or service
• Manage the $.5M facilities budget through expense tracking, project management and clear communication wit