VP, Consumerism Market Lead (East)

Company Description

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care. Press Ganey is a PG Forsta company.

Job Description

• Lead business development efforts across the Market – with a keen understanding of white space across the region for new business opportunities.
• Lead and inspire clients. Based on an understanding of their needs, set forth a vision for what’s possible by leveraging Press Ganey’s suite of consumerism solutions.
• Be a student of the business. Exhibit strong knowledge about top problems clients are trying to solve and how Press Ganey’s consumerism solutions are uniquely positioned to meet those needs.
• Navigate across Press Ganey to leverage experts, executives and sales engineers to participate in the sales process. Act as lead voice and guide for how these individuals will operate within the opportunity to ensure an optimal outcome.
• Lead RFP Win Strategy and proposal development process, in partnership with Field Operations, to ensure the creation of compelling, client tailored, winning deliverables.
• Lead contract negotiation discussions.
• Partner closely with Marketing and Inside Sales to execute on prospecting strategies.
• Make sales presentations to customers and prospects at all levels within Press Ganey’s East region.
• Highlight benefits and competitive advantages of solutions to facilitate client and prospect understanding
• Formulate a targeted growth plan for use in the market including lead generation, qualification and closing strategies. Partner with Marketing and Inside Sales to execute.
• Exhibit strong presentation and facilitation skills.
• Role model strong adherence to sales process and use of Salesforce.com as critical business tool
• Maintain a real-time understanding of the competitive landscape
•  Maintain ongoing calls and communication with Managing Directors to ensure tight alignment on growth pursuits, including ongoing 1:1 meetings and adherence to Salesforce reporting and dashboards.

Qualifications

• 10 years of leadership, managerial, supervisory experience
• Excellent interpersonal, communications, listening, and presentations skills.
• Solid working knowledge of strategic planning, execution of strategy, budgeting, business development and sales
• Demonstrated solid leadership qualities and organizational skills
• Bachelor's degree and 10 years of prior relevant experience 

Additional Information

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position. 

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class. 

Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c)