About the Team

The Business Systems Transformation and Acceleration organization enables the productivity of our sales and go-to-market organizations through intelligent workflows, reliable data and scalable systems.  We partner with groups across the company including Product, Finance, Engineering, Operations, and Analytics to build critical systems and enable the business to move faster. This team builds the engine and foundation for DoorDash to achieve the best selection for our platform and grow revenue across our business lines.

About the Role

We are looking for a Sr. Manager within our Business Systems Org who will be focused on leading DoorDash’s Sales Compensations Systems. Your mission will be to transform our systems processes that drive performance for our growing organization. You will work closely with our various Sales Strategy and Operations and Planning, Sales, as well as GTM Strategy, Business Applications to design and scope the projects you work on, serving as the business process and functional architecture expert on all things Sales Incentive/Compensation Management in conjunction with our Sales processes. Our Sales organizations are the powerhouse of selection at DoorDash managing engagement with Restaurants, Retailers, Grocers, Advertisers and Corporations to bring the full suite of DoorDash to our Merchants at incredible speed. 

You’re excited about this opportunity because you will...

• Become an expert in DoorDash’s business processes within your domain and adjacent capabilities
• Collaborate with a variety of business partners to understand their challenges, goals, and needs and communicate complex technical work to stakeholders
• Define & deliver new efficiencies and insights through systematic solutions
• Pair understanding of business with your deep systems expertise to deliver strategic technical roadmaps
• Drive a series of cross-functional projects to delivery, including project plan definition management
• Partner with Data Quality teams to ensure best of class processes are established for onboarding product fulfillment, and channel integrations
• Improve visibility of agent driven work and automate processes which allow this team to scale to the speed and growth of DoorDash
• Document business process requirements and partner with Technical Program Managers, Salesforce Administrators and Application Engineers to design, architect and implement thoughtful solutions. 
• Work closely with DoorDash’s product, Strategy & Operations, and operational teams to define and drive an impactful roadmap for scalable systems
• Build and manage a team of product owners to drive step change in sales execution and productivity which support DoorDash’s B2B merchants and customers.
• Support the full Anaplan development life cycle including model design, build, testing, delivery, iteration, and maintenance
• Deliver end-to-end implementations by designing, implementing, and optimizing models in Anaplan, while working closely with partners in Sales Planning, Sales Strategy & Operations, business systems and other cross-functional partners

We’re excited about you because...

• You see systems and process as a strategic differentiator 
• You have structured critical thinking and problem solving skills
• You are highly analytical with strong attention to detail
• When you are handed a mess, you enjoy and take pride in creating organization
• You know how to balance speed and agility while driving towards a strategic long term roadmap.
• You have an ownership mentality, and will do what is necessary to drive results
• You have the determination to initiate and complete projects in a scrappy environment
• You have experience managing cross-functional projects
• You’ve got technical chops and can hold your own in a design conversation with Admins and Engineers
• You’ve identified time-consuming internal processes and built solutions that are reliable and scalable enough to work within the size and scope of the company.
• You have a vision for systems that scale and your users love.  You can confidently prepare and present an action plan to get us there. 

Qualifications

• Bachelor’s degree and 10+ years of relevant experience developing or implementing enterprise systems, managing full implementation lifecycle for delivery of systems.
• 6-10+ years of experience (different levels are available) in Sales, Marketing, and Services process and systems 
• 3-5+ years of experience leading project management and program management teams as people manager
• Experience in relational databases and integration
• Highly proficient in business pr