DMV Compliance & Safety Officer III (DLQA) Pos. # 01755- (Suffolk CDL Site)

Title: DMV  (DLQA) Pos. # 01755- (Suffolk CDL Site)

State Role Title: Compliance Safety Officer III

Hiring Range: Commensurate with experience- Up to $58,350

Pay Band: 4

Agency: Department of Motor Vehicles

Location: Suffolk CDL Site

Agency Website: DMVNOW

Recruitment Type: General Public - G

Job Duties

DMV is seeking to hire a Compliance /Safety Officer III. The work location for this position is Suffolk CDL site, 6701 College Dr. Suffolk, Va 23435


This position functions as a Compliance /Safety Officer, proficient at performing customer services relative to driver licensing including application processing, identity and residency document review, visual screening, knowledge testing, pre-trip inspection and road skills testing of commercial and other drivers. This position is responsible for assisting DMV field employees with the initial certification and re-certification of driver examiner credentials and the administration of commercial and other driver knowledge testing. Other duties include: conducts business audits of third party examiners, commercial driver training school and driver improvement clinics; provides technical training both within and outside DMV for the purpose of preparing all individuals involved in driver licensing to properly administer Virginia’s driver licensing program; provides instruction in driver and commercial driver testing and licensing, ensuring quality and state and federal standardization in the Virginia DMV driver licensing program..

Headquartered in Richmond, Virginia, DMV serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity and Teamwork (TRAIT). We do not just talk about our core values, we live them!

Minimum Qualifications

-Working knowledge of test administration principles, adult education principles, and the design/evaluation of training programs and instructional strategies; of the Virginia Motor Vehicle Code; of DMV CSC operations and procedures and of computer concepts.
-Considerable knowledge of automotive components and federal regulations as they relate to commercial driver licensing.
-Working skill in basic keyboarding.
-Skill in the operation of a motor vehicle.
-Demonstrated ability to effectively communicate orally and in writing; to understand, interpret, explain and apply complex written material such as laws, rules, policies and procedures and to adapt to frequent statute, policy and procedural changes; to analyze records, files and other documents to reach logical and legal conclusions.
-Demonstrated ability to develop and conduct training modules and to train others in their work.
-Demonstrated ability to perform pre-trip inspections and road skills tests; to meet the physical demands of commercial vehicle inspection and testing and to identify and explain the purpose of a variety of automotive components.
-Demonstrated ability to accurately perform arithmetical computations; to balance and reconcile a cash drawer; to communicate in an effective, tactful and courteous manner which projects concern for both the client’s welfare and the public image of the agency; to establish effective working relationships and work cooperatively with others in a team style; to work under pressure during peak workload periods.
-Ability to work five days a week and some weekends. Schedule and hours may fluctuate. Frequent travel is required and some overnights.
-Ability to work in extreme weather conditions such as rain, heat, cold, and snow.
-Work independently at times under demanding work schedules and addressing customer complaints according to policy, procedures and federal laws.
-Possession of a valid Virginia driver license and a driving record which reflects a sense of responsibility for highway safety and concern for the law.
-Ability to successfully obtain the AAMVA Commercial Examiner Certification and Virginia Third Party Tester, Commercial Driver Training School and Driver Improvement Clinic Audit Certification.
-Ability to successfully complete FMCS skills performance evaluation training

Additional Considerations

-Possession of a Class A Commercial Driver’s Licens