Engineering Program Manager

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

The Engineering Program Manager supports JLL's client, Amazon Global Real Estate & Facilities (GREF), holding responsibility for engineering program support within assigned areas and providing back-up support for the Regional Engineering Manager [Source: JLL Job Description Template.docx]. You will manage and perform administrative tasks related to individual program ownership including Asset Life Cycle & Reliability, CapEx, D&C Closeout & Commissioning Asset Gather, and MEP employee comfort systems. This role requires excellent communication skills to ensure processes are current, reviewed, revised, updated and shared effectively. You will partner with Regional Engineering Managers and Project Managers on new builds and projects while ensuring consistency to standards and GREF Programs, directly contributing to JLL's business objectives through improved operational efficiency and client satisfaction in our rapidly evolving real estate technology landscape.

What your day-to-day will look like:

• Manage individual program ownership with focus on Asset Life Cycle & Reliability, CapEx programs, D&C Closeout & Commissioning Asset Gather, and MEP employee comfort systems

• Offer support to Regional Engineering Manager on existing or escalating MEP troubleshooting and repairs while partnering on new builds and projects to ensure consistency with standards

• Create partnerships with area site teams for engineering programs including Planned Outages, ACDC, and COE, ensuring proper creation, recommendation and approval processes

• Use data trends to identify potential system problems and proactively work with teams on solutioning and verification for Hot/Cold Calls, SEV1 Emergency and SEV2 Urgent Reactive Work Orders

• Assist Regional Engineering Manager with Corrigo MEP Assets & Preventative Maintenance Programs ensuring assets are current with applicable JACS coding and PM programs meet equipment requirements

• Manage warranty programs including ensuring all device warranty dates are recorded and partner with area SFMs & FMs on obtaining site-specific information for Global Engineering and Sustainability requests

• Verify MEP standards are programmed and met at site locations while identifying potential design impacts and value-add opportunities in partnership with Regional Engineering Manager

Required Qualifications:

• BS degree in technology or engineering strongly preferred, with Mechanical, Electrical and Plumbing background as a plus

• 3-5+ years of program management experience implementing efficient large-scale platform projects through full project lifecycle

• Excellent leadership skills with ability to influence stakeholders and team members with variety of personal styles to focus on right priorities under pressure and tight deadlines

• Effective conflict and impediments management in fast-paced environment with ability to take higher responsibilities working with cross-functional teams on multiple priorities • Detail-oriented and proactive approach to identifying and closing gaps in program development and implementation lifecycle

• Self-motivated and independent critical thinking abilities with capability to visualize and guide teams during conflicting situations while staying focused on business goals

• Proven experience in process development and project management principles leading to improved outcomes with ability to prioritize multiple activities within budget constraints

Preferred Qualifications:

• Experience with Amazon GREF standards, processes, and engineering programs

• Familiarity with Corrigo MEP Assets management systems and JACS coding requirements

• Background in facilities management or corporate real estate engineering environments

• Knowledge of sustainability initiatives and energy management systems in commercial buildings

• Experience with warranty management programs and equipment lifecycle planning

• Understanding of emergency response procedures and reactive maintenance protocols

Location: Onsite

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