Associate Client Director (Consumer Insights)

Company Description

R26_0011577

This is a HYBRID position, 4 DAYS A WEEK at client sites in the Edison, NJ area.

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking to add an Associate Client Director to our Customer Success team. 

As an Associate Client Director, you'll serve as a trust partner, bringing compelling, thoughtful, action-oriented analysis across a major retail client account. This role requires a proven ability to understand retail value chain, build client relationships, and deliver insights that drive provocative conversations. You will also lead a team of Client Managers, ACMs, and Analysts; guiding and coaching them to support clients to analyze data through the use of NIQ tools and services, based on NIQ standards and service models to ensure clients receive insights on industries, markets, and consumers so that they make informed business decisions. Also, you will be responsible for driving NIQ's CS Industry Insights mission accountable for the on-target delivery of team KPIs. 

Job Description

This is a HYBRID position, 4 DAYS A WEEK at client sites in the Edison, NJ area.

• Own CS Industry Insights mission for his/ her team through the delivery of Insights, Analysis,  and Thought Leadership
• Maintain and build productive business relationships with key client contacts. Act as a trusted advisor to senior stakeholders
• Align with account teams to advance account strategy and commercial objectives
• Drive customer satisfaction, ensuring the team delivers the best-in-class analyses and relevant and impactful insights
• Be a bilingual (CPS+RMS) team leader/strategist: 
  • Demonstrate an everyday Consumer- driven marketing culture 
  • Probe and provoke clients to more business questions to analyze consumer behavior 
  • Generate Leads (upsell contracts, ad-hoc, CAS) Continuously guide and coach the team in utilizing and visualizing the most relevant data for developing strategically impactful presentations full of insights and proactive recommendations
• Oversee delivery quality and adherence to SLAs

Qualifications

This is a HYBRID position, 4 DAYS A WEEK at client sites in the Edison, NJ area.

• 7–10+ years of experience in the CPG industry and/or related sales, category management, and market research
• Strong analytical mind, storytelling capability excellent numerical skills, and ability to identify recommendations to drive client strategy 
• Prior experience with NielsenIQ (or similar) solutions preferred in the analytics space, including POS/Panel data
  • Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client(s) – i.e. RMS, Homescan, Omni, Spectra, etc.  
• Excellent written and verbal communication skills; adaptable and polished in diverse settings
• Exceptional communication, influencing, and stakeholder management skills
• A team‑oriented, detail‑focused mindset paired with strong project management capabilities.
• Strong sense of urgency and accountability to drive client outcomes while managing multiple priorities.
• Able to work collaboratively with internal & external teams
• BA/BS required; Master's degree a plus

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $99,000 - $126,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.  

US Benefits 

• Comprehensive healthcare plan (medical, Rx, dental, and vision). 
• Flexible spending accounts and a Health Savings Account (including company contributions). 
• Life and AD&D insurance. 
• 401(k) retirement plan including company matching contributions. 
• Disability insurance. 
• Tuition Reimbursement. 
• Discretionary paid time off program and 11 paid holidays. 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve ef