About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Vantage is looking for an ambitious, detail-oriented, hands-on Manager, Network & IT Construction, APAC with a focus on Networking, providing leadership and technical expertise in networks to external and internal customers of Vantage Data Centre. The role requires delivery of solutions to hardware and software problems, whilst working in accordance with company policy and predefined SLA’s.

He/she is responsible for managing operation, maintenance, deployment, upgrade and ongoing support in APAC, namely APAC Data Centers and carrier grade networks providing Internet backbone services to mission critical commercial clients. The successful candidate will work with Site Operation to ensure operational excellence and customer Service, maintaining service levels for key customers running their mission critical businesses in our Internet backbone.

The successful candidate will additionally be responsible for deployment of new Data Centre build per Vantage Global network and system standards; enhancements and documentation.

Essential Job Functions

• Operation, deployment, and ongoing support of APAC Data Centers and carrier grade Internet backbone networks
• Maintain a 24/7 uninterrupted operation with 100% uptime for our customers
• Identify and mitigate network vulnerabilities and work with cybersecurity to address efficiently
• Lead a team of highly skilled network and IT construction engineers, coach, mentor and all aspects related to people management
• Lead engineers for network and systems installation, configuration, troubleshooting and monitoring
• Monitor task progress, and analyze risks and issues
• Communicate with different stakeholders including IT support staff and non-technical users to ensure projects are delivered with great satisfaction.
• Analyze and report overall systems and network on security breaches or attempted breaches. Mentor and guide junior staff on operation and configuration of systems
• Use performance measurements, metrics and dashboards to drive team performance and KPI attainment
• Subject Matter Expert representing the IT department for all IT construction projects in APAC Data Centres and Site Offices
• Maintain deadlines and communication to Construction Project Managers and General Contractors and System Integrators.
• Design, manage and test data backup and disaster recovery
• Manage tasks in accordance with client SLAs
• Help develop and implement Standard Operations Procedures
• Operational support for network infrastructure, firewalls, routers, switches, WAPs etc

Duties

• Responsible to implement global design (with regional variation), IT construction and operational maintenance of the T&S system & network infrastructure in the Data Centre deployment
• Support, and monitor vendor/SI/GC activities (acceptance criteria) ensuring work activities meet scope of work and follow established procedures
• Document process, network, and system diagram, patching matrix, rack elevation diagram and associated diagram during project for handover
• Remote support for all APAC Data Centers pertaining to network, backup and system infrastructure during new construction deployments
• Support planning and implementing system, backup and network integrations working with Construction Project team
• Communicate with different stakeholders to ensure that DC projects are delivered on time and within budget and great satisfaction
• To provide professional guidance and specialist advice to the business on both systems and project matters ensuring projects are initiated correctly and appropriate levels of governance are applied
• Development of business cases, whole life costing analysis and ensuring briefs and feasibility proposals are developed in accordance with business aims.
• Supporting projects so they remain within budget and time parameters, identifying and planning effective use of internal and external resources.
• Manage any incidents / software defects, escalations and change program.
• Identify opportunities to develop systems to meet business requirements, utilizing existing functionality or