Senior Principal Operational Risk Oversight (Digital and Marketing Technology Analytics)

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

This role is responsible for operational risk oversight activities specific to a respective business line or corporate function. This includes advising, assessing, and effectively challenging all operational risks and mitigants for the specific business and their impact on both risk appetite and the goals and objectives of the business. This individual contributor role will work with a team of individual contributors and oversee the operational risk activities across the business in partnership with business line leaders, business line control leaders, and other second and third line leaders including compliance risk and internal audit. Key to the success for this critical role will be to participate in the build out and establishment of an effective second line of defense operational risk organization. This role will work with other corporate and non-financial risk teams to ensure the effective implementation of enterprise and operational risk programs by the business and driving the effective challenge process of these programs. Critical to success will be the execution and ongoing management of an effective second line of defense activities including monitoring, testing, effective challenge, and operational risk assessments of the business to ensure effective risk management practices and strong control environment for the business. The individual contributor will also be expected to engage with, influence, and work with business partners at all levels in the organization, escalate risks, when necessary, actively participate in governance and operational risk oversight activities as assigned. In addition to these core oversight and advisory functions. This role may lead and participate in cross-team Nonfinancial Risk department special projects and ad hoc analysis/reporting to senior management on operational risks. In executing these functions, the Senior Principal is expected to collaborate closely with other colleagues across Operational Risk Oversight, Non-Financial Risk Management, Corporate Risk Management, and other lines of business and corporate functions. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Responsibilities:

• May Provide support, coaching, development opportunities, and feedback, to other team members.
• Defines and executes the risk-based approach to independent risk assessments and oversight for the business.
• Defines the monitoring and testing strategy to ensure effective oversight of the business and leverages the results from NFRM Testing COE to drive an effective risk and control environment for the business.
• Execute operational risk advisory and effective challenge for programs across the Non-Financial Risk Programs.
• Participate in and engage with business leaders in governance and management committee forums to help drive a culture of effective risk management.
•  Creates and updates status reports of program initiatives, activities, and nonfinancial risks to management and committees and escalate concerns and successes. Creates and updates status reports of program initiatives, activities, and nonfinancial risks to management and committees and escalate concerns and successes.
• Develops and coaches a team to be able to identify, manage, and escalate risk, and effectively manages risk within the teams he/she oversees.
•  Scopes and executes risk assessments in the Digital e-business technology and Marketing analytics organization. Assesses operational risk for the digital analytics, digital enhancements for the Discover website and mobile app and user experiences, digital accessibility risks and scalable digital practices for Discover's website and mobile app.
• Assesses operational risk for the digital marketing analytics and reviews risks and controls for the coordination, implementation and optimization of Marketing strategies and associated processes, attachments, and statements in support of a variety of acquisition and retention strategies.
• Reviews Operational Risk Events and supports assessment, updates to senior manager and reporting of the ORE events. Monitors and reviews digital operational risk KRIs and rep