Cybersecurity Program Manager

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job designs architecture for an organization on an enterprise level. Defines system and application architecture and provides vision, anticipates problems, and problem-solves for the organization. Participates in creating strategies and policies to meet overall business goals. Oversees implementation of architecture system and advises adjustments to senior leaders.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

Required – High school diploma or equivalent.

Preferred – Bachelor’s degree in computer science, management information systems, business, healthcare or related field.

Work Experience

Required – 10 years of hands on experience with developing, programming, configuring, testing, and supporting software programs, including Epic or other enterprise
information systems.

Preferred – Experience with 3rd party software/device integration, SQL, Cache, JavaScript, AWS, Epic Chronicles, software development, DevOps engineering, systems administration, or systems architecture. 

Certifications

Required – Epic Certification.

Epic Chronicles Database Programmer, Interconnect Programmer, Bridges Interface, or Hyperspace Programmer.

Preferred – Additional certifications/proficiencies in Epic, PMP.

Knowledge Skills and Abilities (KSAs)

• Advanced knowledge of Epic architecture and operational best practice.

• Advanced knowledge of general infrastructure, including networking, storage, security.

• Intermediate/advanced knowledge of cloud service providers including AWS and Azure services.

• Excellent program management knowledge and ability to lead several underlying, interconnected projects to achieve larger, long-term business objectives.

• Ability to develop both front-end and back-end portions of an application (full stack).

• Familiarity with common BI and data exploration tools (e.g. Tableau).

• Exceptional critical thinking skills and ability to formulate solutions to complex problems.

• Excellent verbal and written communication skills and ability to present information clearly and professionally.

• Exceptional interpersonal skills and ability to take 100% responsibility for his/her actions and work under stressful situations with frequent interruptions and changes in priorities.

• Ability to work variable hours, including nights, evenings, and weekends and occasional out of town travel.

Job Duties

• Oversees and performs software development and performs in-depth analysis of business processes/functions and associated technologies; oversees research, discovery, planning, and implementation efforts to improve clinical and non-clinical processes; and develops and reports against organizational KPI’s to ensure critical business objectives are being met.

• Designs, evaluates, selects, integrates, and implements new system architecture, systems, tools, and processes and creates architectures that enables integration with other clinical and non-clinical applications that interface with Epic into the technology ecosystem.

• Develops complex software programs taking into account workflow design across all Ep applications, third part